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Strong Medicare quality ratings; public reviewers often praise modern, clean facility aesthetics. Still worth an in-person visit.
based on 93 Google reviews
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Old Jefferson Community Care Center has a strong overall Medicare rating. Public reviewers frequently mention: modern, clean facility aesthetics and friendly and welcoming front-line staff. Review the component ratings and current source records before deciding.
Old Jefferson Community Care Center receives polarized feedback from families, with some praising the facility's aesthetic and friendly staff, while others report serious concerns regarding patient neglect and poor communication. While several reviewers highlight the facility as clean and welcoming, multiple families have shared distressing accounts of unresponsive nursing staff and inadequate medical oversight during critical health events. Potential families should weigh the facility's modern appearance against these recurring reports of inconsistent care and slow response times.
Quality Themes
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Rating Trends
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Distribution · 97 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses are not attentive. We found mom unresponsive and the aid said she was just sleeping. They finally called and ambulance and the next day she died.”
“They are gentle with residents, good food, open spaces, nice rooms with Windows, ac, and tv, and have a big fish tank in lobby. The staff is very sweet and kind. Sometimes it takes a while for them to come when you hit the call button and they don't always have the activities as advertised on the calendar which is disappointing.”
“Overall poor customer service and responsiveness to patience concerns. Covid-19 incidence increased recently and grandmother tested positive. She's not answering her phone today, so I call the front desk. Got transferred, then the line keeps going dead.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring deficiencies across multiple care areas, with families filing four complaints that triggered inspections. The most persistent problems involve resident assessments and care planning (appearing in three separate surveys), food safety and dietary services, and daily care assistance. While all 14 deficiencies have correction dates, the pattern of repeated issues in resident assessment and dietary services suggests ongoing challenges families should discuss during visits.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Old Jefferson Community Care Center
government
Commcare Corporation
14 facilities nationwide
Chain avg rating: 3.1/5 · Rank 3 of 14
Owners
Commcare Corporation
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
93 reviews from families & visitors
Official Website
Visit oldjeffersonccc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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