Okeechobee Health Care Facility
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
While some families report excellent experiences with the nursing staff, there are recurring reports of staffing shortages and inconsistent hygiene care. We strongly recommend visiting unannounced to observe the facility's current atmosphere and asking management specifically about their ratio of permanent staff versus temporary agency workers.
Google Reviews
Google Reviews
29 reviews analyzed“Okeechobee Health Care Facility receives highly polarized feedback, with some families praising the compassionate nursing staff and clean environment, while others report serious concerns regarding neglect, poor food quality, and staffing shortages. Negative experiences frequently highlight issues with CNA attentiveness, medical oversight, and high staff turnover, suggesting that the quality of care may be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and orderly facility interior
- Welcoming environment for visiting family members
- Effective long-term care for some residents
Concerns
- Chronic understaffing and high staff turnover (mentioned by 3 reviewers)
- Poor quality and unappealing food (mentioned by 2 reviewers)
- Inadequate hygiene and patient care by CNAs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With the nursing staff receiving such high praise for being compassionate, how do you ensure that level of care remains consistent across all shifts?
- 2We want to make sure our loved one is getting the right medication at the right time; what specific systems do you have in place to ensure accuracy in medication management?
- 3What are some of the favorite daily activities or social events that help residents stay engaged and connected with one another?
- 4How does the facility handle communication with family members regarding changes in a resident's health or daily needs?
- 5Could you tell us more about the dining experience, specifically regarding how much variety and nutritional balance is provided in the daily menus?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The Nurses/Staff took such wonderful care of my Mom for the last 4 years . They made me feel at ease knowing she was safe in their care. My daughter & I always felt so welcome when we would visit my Mom.”
“My mom is a resident here and the following are our observations: her nurses are excellent and some CNAs truly care, the facility is clean, the admin is helpful, & activities are adequate; however, they are very short staffed, some CNAs are brought in through a temp agency and don’t know the needs of the patients.”
“I was very disappointed in my mother care at Okeechobee health care facility during her rehabilitation stay. She did not receive the proper cleaning of herself from the CNA’s nor was her rehabilitation getting her in the right direction to be able to take care of herself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Okeechobee Health Care Facility has 13 deficiencies across two surveys with all issues reportedly corrected. The most recurring problems involve fire safety systems, care planning and treatment, and nutrition services including food temperature and storage. A repeated deficiency in providing appropriate treatment according to resident preferences appeared in both 2023 and 2024 surveys, suggesting potential ongoing challenges in individualized care delivery.
Apr 25, 2024Routine7
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Feb 9, 2023Routine6
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Okeechobee Health Care Facility
for profit
Chain Affiliation
Ventura Services Florida
10 facilities nationwide
Chain avg rating: 2.9/5 · Rank 2 of 10
Ownership & Management
Owners
Okeechobee Opco Holdings LLC
Owner · Organization
Agrp 2011 Trust
Owner (parent company) · Organization
Deborah Philipson 2011 Family Trust
Owner (parent company) · Organization
Philipson Family Limited Liability Company, LLC
Owner (parent company) · Organization
Paritzky, Jeremie
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit okeechobeehealthcare.com
Medicare data downloads
Original nursing home datasets
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