Ohio Living Dorothy Love
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 52 Google reviews
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What this means for your family
Ohio Living Dorothy Love is highly regarded for its beautiful campus and active social environment. However, because multiple reviewers have raised concerns about staffing shortages and management responsiveness, we recommend asking specifically about current staff-to-resident ratios and how they handle maintenance or contract disputes.
Google Reviews
Google Reviews
52 reviews on Google“Ohio Living Dorothy Love receives high praise for its clean, well-maintained campus and a staff that many families describe as compassionate and attentive. However, recent reviews indicate a decline in quality, with several reports of staffing shortages, management issues, and concerns regarding the consistency of care and maintenance services.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Wide variety of resident activities
- Professional and welcoming environment
Concerns
- Staffing shortages impacting quality of care (mentioned by 3 reviewers)
- Management and maintenance responsiveness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 44 residents, how does the team ensure consistent, personalized attention for each individual throughout the day?
- 2I noticed some feedback regarding staffing levels; could you walk me through your current staffing model and how you ensure residents receive timely support during peak hours?
- 3Given that maintenance and management responsiveness have been highlighted as areas for improvement, what is your current process for addressing facility concerns or family requests in a timely manner?
- 4Your facility offers a wide variety of activities; could you share a sample weekly calendar and explain how you adapt these programs for residents with different mobility or cognitive levels?
- 5Since your CMS health inspection rating is a 4 out of 5, what specific steps is the leadership team taking to address those findings and maintain high standards of care?
- 6How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies, and how do you keep family members informed during those moments?
Personalized based on this facility's data
Key Review Excerpts
“The nurses take very good care of my grandmother. Any questions ( they know I have ALOT) lol they will make sure it's described n the most professional but understanding way.”
“I have the utmost love and respect for the Ohio Living Dorothy Love community! They represent a company that strives to provide top-quality care and customer service.”
“When I first started there,everybody cared about the residents and the care that they were given, but over these past years it has very badly went down hill and so has the quality of care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ohio Living Dorothy Love has recurring issues across multiple care areas, with 22 deficiencies found in three surveys spanning 2019-2025. The facility shows persistent problems in medication management, daily care assistance, and fire safety systems that appear across multiple inspections. While all deficiencies have correction dates, the pattern of repeated issues in core care areas like pharmacy services and resident care quality suggests ongoing operational challenges families should discuss during visits.
Mar 20, 2025Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jun 15, 2022Routine5
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jun 20, 2019Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Ownership & Operations
Who Operates This Facility
Ohio Living Dorothy Love
nonprofit
Chain Affiliation
Ohio Living Communities
11 facilities nationwide
Chain avg rating: 4.6/5 · Rank 1 of 11 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit ohioliving.org
Medicare data downloads
Original nursing home datasets
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