Ohio Living Cape May
Strong Medicare quality ratings; families often praise high-quality physical and occupational therapy. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
This facility is highly recommended for short-term rehab due to its skilled therapy team and pleasant environment. However, families considering long-term or memory care should engage in detailed discussions about care transition policies, and those planning events should clarify parking and kitchen access expectations in advance.
Google Reviews
Google Reviews
17 reviews on Google“Ohio Living Cape May receives high praise from independent living residents and rehab patients for its friendly community and quality therapy services. However, families of long-term care residents have raised serious concerns regarding communication, discharge practices, and the management of facility events. While the facility is well-regarded for its social environment, potential families should be aware of reported friction regarding administrative policies and care transitions.”
Quality Themes
Tap a score for detailsStrengths
- High-quality physical and occupational therapy
- Friendly and welcoming community atmosphere
- Well-maintained and attractive facilities
- Strong reputation for short-term rehab care
Concerns
- Poor communication and administrative rudeness (mentioned by 3 reviewers)
- Inadequate event management and parking logistics (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given your strong reputation for short-term rehab, how do you ensure that same level of specialized attention and care for long-term residents?
- 2I noticed that memory care is a specific area of focus for you; what unique programs or specialized training do your staff members receive to support residents with cognitive needs?
- 3How do you typically handle communication with families regarding updates or concerns, and who is the primary point of contact if we have questions about our loved one's daily care?
- 4Could you walk me through how you manage event logistics and parking for family visits, especially during busier times or holidays?
- 5With your excellent CMS staffing rating, how do you foster that friendly, welcoming atmosphere that many visitors notice when they first arrive?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you notify the family?
Personalized based on this facility's data
Key Review Excerpts
“The care he received there was exceptional! They have the best nursing staff, physical therap”
“Spent time in rehab last year. Clearly the best. We have more friends here than anyplace we've lived in 7 States.”
“Was hesitant about coming here, because the Ohio living in Sidney is a nightmare, but this facility is GORGEOUS and I loved it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ohio Living Cape May shows 15 deficiencies across three surveys with no complaint-triggered issues, indicating families haven't filed formal reports. The main problem areas involve fire safety systems, resident rights communication, and facility maintenance. Most deficiencies have been corrected by the provider, though fire safety issues have recurred across multiple surveys, suggesting ongoing challenges in this area.
Jun 1, 2023Routine5
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 10, 2021Routine2
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Feb 21, 2019Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Ohio Living Cape May
nonprofit
Chain Affiliation
Ohio Living Communities
11 facilities nationwide
Chain avg rating: 4.6/5 · Rank 2 of 11 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit ohioliving.org
Medicare data downloads
Original nursing home datasets
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