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Nursing HomeMedicaid

Odd Fellows Health Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

85 Caron Lane, Auburn, ME 0421026 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 5 Google reviews

5
4
3
2
1
Odd Fellows Health Care Center Nursing Home in Auburn, ME — Street View
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What this means for your family

While historical reviews highlight a clean environment and caring staff, the most recent feedback from 2024 raises critical red flags regarding patient safety and management transparency. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about their current dementia supervision protocols and staff-to-resident ratios.

Google Reviews

Google Reviews

5 reviews on Google
Odd Fellows Health Care Center receives polarized feedback, with older reviews praising the facility's cleanliness and caring staff, while recent reports highlight significant concerns regarding management and patient safety. Families should be aware of serious allegations regarding neglect, unprofessional leadership, and inadequate supervision of dementia patients in more recent experiences.

Quality Themes

Tap a score for details
Food1.0Staff5.0Clean9.0ActivitiesN/AMedsN/AMemory1.0Comms1.0ValueN/A

Strengths

  • Clean, well-maintained environment
  • Caring nursing staff (historical)
  • Pleasant shared spaces like the library

Concerns

  • Incompetent or unprofessional management
  • Patient neglect and lack of supervision for dementia residents
  • Understaffing

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02019(1)5.02021(1)1.02024(1)

Distribution · 5 analyzed

5
4
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, how does your team ensure consistent supervision and safety for residents who may wander or require extra attention?
  • 2I noticed the facility has a lovely library space; what kind of daily activities or social engagement programs are currently offered to keep residents active and connected?
  • 3How does your management team approach communication with families, and what is the best way for us to receive regular updates regarding our loved one's care?
  • 4With recent feedback regarding the dining experience, what steps are you taking to improve the quality of meals and ensure residents are receiving proper nutritional support?
  • 5How do you handle medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?
  • 6What specific training or protocols do your staff members follow to ensure that residents with memory care needs receive personalized and attentive support throughout the day?

Personalized based on this facility's data


Key Review Excerpts

Very clean environment with an amazingly caring staff! Thank you for taking such good care of my mom!

Family member · 2021★★★★★

If you care DO NOT put your loved one in this facility. Terrible care,staff,and management. Food is terrible. This facility is very shady and understaffed. Dementia patients wander.

Family member · 2024☆☆☆☆

Very nice staff and the library is great to have lunch in with your loved ones.

Visitor · 2017★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
4.38hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility71.1%
Worse than Avg
Here
71.1%
US
93.4%
ME
91.4%
Androscoggin
95.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility33.3%
Worse than Avg
Here
33.3%
US
15.5%
ME
20.6%
Androscoggin
10.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.5%
ME
17.3%
Androscoggin
15.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
15.3%
ME
26.9%
Androscoggin
27.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.1%
Mixed vs Avgs
Here
15.1%
US
14.4%
ME
25.3%
Androscoggin
24.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
12.1%
ME
11.2%
Androscoggin
5.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility48.3%
Worse than Avg
Here
48.3%
US
81.8%
ME
71.7%
Androscoggin
64.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (11.3)
2 complaint-triggered

This facility has significant inspection concerns with 66 deficiencies across three surveys, including two complaint-triggered violations related to infection control. The problems primarily involve fire safety and emergency preparedness issues, care planning deficiencies, and infection control gaps. While all issues have correction dates, the pattern shows recurring fire safety problems and suggests families should carefully evaluate the facility's current safety protocols and care quality before considering placement.

Feb 18, 2026Routine
10
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 20, 2025Routine
44
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0023Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0541Potential for harm · WidespreadCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0678Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0133Potential for harm · IsolatedCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0751Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

0754Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Mar 20, 2025Complaint
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · PatternCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Dec 21, 2022Routine
14
0163Potential for harm · WidespreadCorrected

Construction Deficiencies

Install noncombustible or limited-combustible interior walls.

0754Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0226Potential for harm · IsolatedCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0364Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0211Minimal · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0311Minimal · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

Oct 29, 2020Routine
3
0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Odd Fellows Health Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Norway Savings Bank5% or Greater Mortgage InterestAnderson, MichaelOfficer / DirectorCarter, TroyOfficer / DirectorFarnum, JerroldOfficer / DirectorGulya, DavidOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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