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Nursing HomeMedicaid

Oconto Health and Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

101 First St, Oconto, WI 5415350 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 22 Google reviews

5
4
3
2
1
Oconto Health and Rehab Center Nursing Home in Oconto, WI — Street View
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What this means for your family

This facility is highly regarded for its physical therapy outcomes and active administrative leadership, making it a strong candidate for short-term rehab. However, given the serious allegations regarding financial disputes and communication, we strongly advise families to thoroughly review all financial agreements and maintain open, documented communication with the management team.

Google Reviews

Google Reviews

22 reviews on Google
Oconto Health and Rehab Center receives high praise for its personalized care, particularly from its leadership and physical therapy team, with many families noting a warm, home-like atmosphere. However, there are serious, isolated allegations regarding financial mismanagement, discriminatory treatment, and poor communication from administrative staff that prospective families should investigate further.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean6.0Activities9.0MedsN/AMemoryN/AComms4.0Value2.0

Strengths

  • Highly involved and visible administrator
  • Effective physical and speech therapy programs
  • Warm, home-like environment
  • Friendly and personable nursing/CNA staff

Concerns

  • Allegations of poor administrative communication and dishonesty (mentioned by 2 reviewers)
  • Reports of inadequate staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'18(1)5.05.0'20(2)1.03.6'23(11)5.05.0'25(1)5.0'26(1)

Distribution · 25 analyzed

5
19
4
0
3
0
2
2
1
4

How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the visibility of your administrator; how often can families expect to interact with the leadership team here?
  • 2With the great feedback regarding your physical and speech therapy programs, how do you tailor these sessions to meet a resident's specific recovery goals?
  • 3Since we want to ensure our loved one is well-supported, what are your current strategies for maintaining consistent staffing levels throughout the day and night?
  • 4What is the process for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 5In the event of a medical emergency after hours, what are the specific protocols in place to ensure immediate and effective care?
  • 6We love the idea of a warm, home-like environment; what kind of daily social activities or group outings do you have planned for the residents?

Personalized based on this facility's data


Key Review Excerpts

I’ve been here 3 weeks and that made it possible for me to go home again. Nurses, CNAs , PTs, OTs and support staff were all professional and personable.

Rehab patient · 2023★★★★★

My grandmother loved it here! With this being a smaller facility, it had a very homey feel. The staff treated my grandmother like she was there own down to her very last days.

Long-term resident's family · 2023★★★★★

THEY ARE DOING GREAT OF TAKING CARE OF TAMMY. SPEECH THERAPY IS GREAT.SHE IS EATING FOOD FIRST TIME IN 3 YEARS. VERY NICE STAFF OF PEOPLE. VERY COOPERATIVE.

Long-term resident's family · 2024★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
3.25hrs
79%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
15.5%
WI
15.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.6%
Worse than Avg
Here
81.6%
US
95.5%
WI
95.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
15.3%
WI
19.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
14.4%
WI
16.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.4%
Better than Avg
Here
17.4%
US
19.4%
WI
25.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
19.5%
WI
16.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.0%
Worse than Avg
Here
71.0%
US
79.8%
WI
82.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
81.8%
WI
86.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
2penalties
Near state avg (9.8)
24 complaint-triggered
$18,819 in fines

Families have repeatedly filed complaints against this facility, triggering 20 investigations that revealed serious deficiencies in abuse protection, medication management, and infection control. Recent 2025 complaints involved failures to properly report suspected abuse and neglect incidents. While the facility corrects issues after they're identified, the persistent pattern of complaint-driven deficiencies across core care areas suggests ongoing quality concerns that families should carefully consider.

Mar 25, 2026Complaint
4
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 17, 2025Routine
11
0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Mar 12, 2025Complaint
6
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 12, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 22, 2024Complaint
3
0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Sep 3, 2024Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Federal Penalties

Fine

Jul 3, 2024

$8,968

Fine

Oct 11, 2023

$9,851

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oconto Health and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Champion Care

Chain Size

21 facilities nationwide

Chain avg rating: 2.1/5 · Rank 6 of 20

Ownership & Management

Owners

Ruvel, Menachem

Owner

48%

Weinberg, Yisroel

Owner

48%

Key personnel

Champion Care LLCManagerRuvel, MenachemManagerWeinberg, YisroelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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