Oceanside Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 85 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in NH · Meets national RN staffing standard · Low staff turnover (stable workforce) · $14,521 in fines · Very few deficiencies
What this means for your family
Oceanside is highly regarded for its compassionate memory care and effective rehab therapy, making it a strong contender for those needs. However, families should be vigilant regarding medical oversight and hygiene; we recommend conducting frequent, unannounced visits and maintaining clear, documented communication with the nursing staff to ensure your loved one's specific medical needs are met.
Google Reviews
Google Reviews
85 reviews on Google“Oceanside Skilled Nursing and Rehabilitation receives high praise for its dedicated nursing staff, therapy department, and compassionate care, particularly in memory care and hospice settings. However, multiple families have reported serious concerns regarding inconsistent care, including hygiene issues, medication errors, and poor communication during medical emergencies. While many visitors find the facility welcoming and professional, the facility's aging infrastructure and inconsistent quality of care remain significant points of contention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and therapy services
- Supportive and communicative admissions team
- Strong memory care and hospice support
Concerns
- Inconsistent hygiene and cleanliness in patient rooms (mentioned by 4 reviewers)
- Medication management and medical oversight errors (mentioned by 4 reviewers)
- Staff responsiveness and slow call-button response times (mentioned by 3 reviewers)
- Loss or theft of personal belongings (mentioned by 2 reviewers)
- Poor food quality and nutritional oversight (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given that rehabilitation is a core strength here, how do you ensure that medical oversight and medication management remain consistent throughout the recovery process?
- 3Could you walk me through your current protocols for room maintenance and housekeeping to ensure residents have a consistently clean and comfortable living environment?
- 4What steps are in place to ensure that call-button requests are addressed promptly, especially during shift changes or busier times of the day?
- 5I see you have a strong focus on memory care and hospice; what specific social or enrichment activities are available to keep residents engaged throughout the week?
- 6How do you monitor nutritional intake and food quality to ensure that residents are receiving meals that meet their specific dietary needs and preferences?
Personalized based on this facility's data
Key Review Excerpts
“The caring, attentive people at oceanside, Ashley, Dawn, Hannah, Ismail, yari, Ethan, Rick, Chris, just to name a few cared for my my sister and brought her back! A year and a half later and my sister walked out of there!”
“My mother has been a resident at Oceanside in Hampton, NH for the past 1.5 years. She (we) would rate the Staff, Nurses & Aides, and the care that they provide as 5 stars. Everyone at Oceanside is most attentive, professional, respectful, and addresses all of my mother's medical needs.”
“My wife came out worse than when she went in. She lost weight, got a UTI, they treated her without the authorization of the DPOA, using the wrong medication, she was not out of bed once during her stay and I couldn’t get a chair she could sit in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering inspections at this facility, including serious concerns about emergency response, wound care, and staff competency. The most recurring issues involve building safety systems (fire doors, electrical systems, sprinklers), medication management, and food safety standards. While the facility has provided correction dates for deficiencies, several problems like electrical systems and fire safety have persisted across multiple surveys, indicating ongoing operational challenges.
Jan 29, 2026Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Dec 18, 2024Routine8
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Have policies on smoking.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Aug 23, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 2, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 9, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Dec 29, 2023Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Dec 29, 2023
$14,521
Ownership & Operations
Who Operates This Facility
Oceanside Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 128 of 188
Ownership & Management
Owners
Genesis Omg Operations LLC
Owner · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit genesishcc.com
Medicare data downloads
Original nursing home datasets
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