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Assisted Living

Ocean Shores Assisted Living

Families consistently rate this highly — reviewers highlight scenic waterfront location with beautiful views. Schedule a visit to confirm the fit.

1020 Catala Avenue Se, Ocean Shores, WA 9856954 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 35 Google reviews

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Ocean Shores Assisted Living Assisted Living in Ocean Shores, WA — Street View
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What this means for your family

The facility is highly regarded for its beautiful setting and dedicated long-term staff. However, because there are conflicting reports regarding recent management changes and communication issues, we recommend scheduling an in-person tour to observe current staffing levels and asking direct questions about the facility's current care model.

Google Reviews

Google Reviews

35 reviews on Google
Ocean Shores Assisted Living, often referred to as Greenlake Senior Living, receives high praise for its scenic waterfront location and a staff described as compassionate and family-oriented. While many reviewers highlight the warm atmosphere and quality of care, there are conflicting reports regarding recent management changes and the facility's current focus, with some concerns raised about staffing and administrative responsiveness.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean8.0Activities7.0MedsN/AMemory8.0Comms4.0ValueN/A

Strengths

  • Scenic waterfront location with beautiful views
  • Warm, compassionate, and attentive care staff
  • Home-like atmosphere
  • Long-term resident satisfaction

Concerns

  • Difficulty reaching staff via telephone (mentioned by 2 reviewers)
  • Concerns regarding recent management changes and quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02018(2)5.02021(2)1.02024(2)4.62025(36)4.52026(17)

Distribution · 61 analyzed

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22 reviews posted between Oct 14, 2025Oct 16, 2025 · 22 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a beautiful waterfront location, are there specific outdoor activities or shaded areas where residents can enjoy the ocean views together?
  • 2We love the home-like atmosphere described here; how do you ensure the environment stays cozy and personal as the community grows?
  • 3How does the care team handle communication with family members, especially if we need to reach someone quickly outside of regular hours?
  • 4With the recent changes in management, what new steps are being taken to ensure the high standard of attentive care remains consistent?
  • 5Can you walk us through the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
  • 6What kind of daily social activities or community outings are available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

My Mom has dementia. She's been there close to a dozen years. When i see her she's always happy. She's never complained about life there.

Memory care family member · 2025★★★★★

The care staff are kind, respectful and well loved by their residents. The kitchen staff are top tier and work effortlessly to provide 3 meals per day as well as snacks.

Family member · 2025★★★★★

It's quiet, the staff have been working here for years so the staff turn over rate is low which means less anxiety for your parents.

Family member · 2018★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

37total
153deficiencies
Mar 10, 2026Investigation

This document contains a mix of pages from the initial statement of deficiencies (dated 03/20/2026) and a subsequent cover letter for a follow-up inspection (dated 05/19/2026) which states that the follow-up inspection found no deficiencies.

Reporting abuse and neglectWAC 388-78A-2630Corrected Apr 13, 2026

The facility failed to report an allegation of staff-to-resident verbal abuse to the department.

InvestigationsWAC 388-78A-2371Corrected Apr 13, 2026

The facility failed to investigate, document investigative actions, and protect Resident 1 after an allegation of verbal abuse by a staff member.

Mar 10, 2026Enforcement
$1,000.00Report

Letter details an imposition of civil fines totaling $1,000.00. Recurring deficiencies noted for both violations.

InvestigationsWAC 388-78A-2371 (1)(2)(3)(4)

Failure to investigate, document, and protect residents from abuse allegations; failed to investigate staff to resident altercation.

Reporting abuse and neglectWAC 388-78A-2630 (1)(a)

Failure to report a staff to resident verbal altercation to the Department.

Dec 1, 2025Fire

Approval Status listed as Approved.

Fire alarm complaint investigation

Investigation into a fire alarm activation determined there was no fire. Steam from laundry removed from a dryer activated the alarm. The fire sprinkler system did not activate, there were no injuries, and the fire department responded and cleared the facility for re-entry.

Sep 23, 2025Investigation

Follow-up inspection conducted 12/16/2025 confirmed that deficiencies for WAC 388-78A-3010, 388-78A-3010-8, and 388-78A-3010-8-e were corrected.

Resident unitsWAC 388-78A-3010Corrected Nov 7, 2025

The facility failed to provide a locking compartment measuring at least one-half cubic foot with a minimum dimension of four inches in resident rooms for 4 of 8 residents reviewed.

May 7, 2025Fire

The inspection on 05/07/2025 confirmed that all violations from previous related inspections (03/24/2025 and 12/09/2024) have been corrected.

Frequency of emergency drillsIFC 405.2 2021

Initially found: fire drills must be conducted once per shift per quarter. Status: Corrected.

Testing and Maintenance of Sprinkler SystemsIFC 903.5 2021

Initially found: missing annual inspection reports, 3-year dry system full flow trip test, annual trip test, forward flow backflow test, and a sprinkler head blocked by a light fixture. Status: Corrected.

Carbon Monoxide DetectionIFC 915.6 2021 WAC

Initially found: failed to provide maintenance documentation for CO alarms. Status: Corrected.

Maintenance of power systemsIFC 1203.4 2021

Initially found: failed to provide annual reports and logs of weekly inspections/load tests. Status: Corrected.

Owner's responsibility for fire-resistance-rated constructionIFC 701.6 2021

Initially found: failed to provide annual inspection documentation for fire walls. Status: Corrected.

Cleaning of hoods and ductsIFC 606.3.3 2021

Initially found: failed to provide documentation for kitchen cleaning twice a year. Status: Corrected.

Extinguishing System ServiceIFC 904.13.5.2 2021

Initially found: failed to provide semi-annual kitchen suppression system inspection reports. Status: Corrected.

Emergency Lighting Inspection and TestingIFC 1032.10 2021

Initially found: multiple exit signs failed to illuminate when tested. Status: Corrected.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

Initially found: oxygen tank in room 127 was unsecured. Status: Corrected.

Duct and Air Transfer OpeningsIFC 706.1 2018

Initially found: failed to provide fire/smoke damper inspection documentation. Status: Corrected.

Inspection, Testing and Maintenance of Fire AlarmIFC 907.8 2021

Initially found: failed to provide annual inspection report, smoke detector sensitivity report, and monthly smoke alarm inspection logs. Status: Corrected.

Power TestIFC 1031.10.2 2021

Initially found: failed to provide documentation for annual 1.5-hour power test. Status: Corrected.

Portable Fire ExtinguishersIFC 906.2 2021

Initially found: K-fire extinguisher in kitchen missed annual inspection. Status: Corrected.

Activation TestIFC 1032.10.1 2021

Initially found: failed to provide documentation for monthly 30-second activation tests. Status: Corrected.

Fire Door Inspection and TestingNFPA 80

Initially found: failed to provide documentation for annual fire door inspections. Status: Corrected.

Mar 21, 2025Enforcement
$1,500.00Report

Civil fine of $1,500.00 imposed. This document is an Imposition of Civil Fine letter dated April 2, 2025, referencing an attached Statement of Deficiencies (SOD) dated March 21, 2025.

Resident rightsWAC 388-78A-2660(2)(6)(7)

The licensee failed to ensure staff had necessary information to meet resident needs, resident rights were upheld, and residents were free from neglect. This resulted in the resident being hospitalized and enduring unmanaged pain.

Mar 21, 2025Investigation

There is also a separate document (first page) dated 12/05/2025 stating that a follow-up inspection on that date found no deficiencies for compliance determination 69630.

Resident rightsWAC 388-78A-2660Corrected May 5, 2025

Facility failed to ensure staff had necessary information to meet resident needs, resulting in Resident 1 being hospitalized due to unmanaged pain and neglect.

Service agreement planningWAC 388-78A-2130Corrected May 5, 2025

Facility failed to develop and implement an initial service plan and care plan for Resident 1, placing them at risk for untrained and unmet care.

Jan 6, 2025Investigation

This letter serves as a follow-up indicating that previous deficiencies regarding food sanitation have been corrected.; Includes supplemental pages referencing a follow-up inspection on 06/11/2024 (Compliance Determination #42558) regarding recurring food storage and thawing deficiencies.

Food sanitationWAC 388-78A-2305Corrected Jan 6, 2025

The Department found that deficiencies for this regulation were corrected.

Food sanitationWAC 388-78A-2305Corrected May 24, 2024

Facility failed to ensure proper food storage, labeling, and dating; failed to maintain proper hand hygiene before food prep; and failed to properly thaw foods.

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References & Resources

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