Oasis at the Conch Republic Nursing and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews
Watch Oasis at the Conch Republic Nursing and Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (11 vs median 6.0)
Bottom 25% in FL · Meets national RN staffing standard · $195,071 in fines
What this means for your family
This facility is highly regarded for its compassionate nursing and quality therapy services. However, because multiple reviewers have noted concerns regarding understaffing and inconsistent front-desk professionalism, we recommend visiting at different times of the day to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
51 reviews analyzed“Oasis at the Conch Republic generally receives high praise for its compassionate and dedicated nursing and therapy staff who provide attentive care. However, some visitors have reported significant concerns regarding front-desk customer service, cleanliness in residential areas, and potential understaffing issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical therapy team
- Welcoming and friendly atmosphere
- Home-cooked quality meals
Concerns
- Understaffing leading to potential burnout and slow response times (mentioned by 4 reviewers)
- Poor front-desk customer service and lack of greeting (mentioned by 2 reviewers)
- Cleanliness issues in residential hallways and facility maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on medication management, could you walk me through your specific process for ensuring residents receive the correct dosages and timely administration?
- 2With a capacity of 120 residents, how do you ensure that staff members remain attentive and responsive to individual needs throughout the day, especially during shift changes?
- 3I noticed some feedback regarding the upkeep of the residential hallways; what is your current schedule for routine cleaning and facility maintenance?
- 4The physical therapy team is highly regarded here; how do you integrate their rehabilitation programs into the daily life and social activities of the residents?
- 5When a resident has an urgent medical need or a change in condition, what is your protocol for communicating those updates to family members?
- 6I see that you occasionally engage with feedback online; how does the leadership team use input from families to improve the overall quality of care and service?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent two years here until her passing. I visited most every day at different times so I became very acquainted with the staff and the community. First and foremost I found the care to be excellent and administered by a very professional and compassionate staff.”
“Very clean, the staff was incredibly caring and sweet to my mother, the food was not “hospital “ food it was like a home cooked meal from home, and she most importantly was happy throughout her stay.”
“They are very overworked and short staffed and still manage to smile.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
5
measures
8
measures
Residents vaccinated for the flu
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint patterns with families filing reports about serious issues including abuse protection failures, inadequate nutrition, and safety hazards. The most recurring problems involve quality of care, fire safety systems, and emergency preparedness. While deficiencies appear corrected after each survey, the pattern of 10 complaint-triggered violations across multiple areas suggests ongoing care quality concerns that families should investigate thoroughly before considering placement.
Sep 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 26, 2025Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 27, 2024Routine23
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Mar 15, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Oct 26, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jun 1, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Federal Penalties
Fine
Feb 18, 2024
$5,125
Fine
Feb 18, 2024
$9,159
Fine
Oct 26, 2023
$180,787
Ownership & Operations
Who Operates This Facility
Oasis at the Conch Republic Nursing and Rehab
for profit
Ownership & Management
Owners
Oasis at Key West Holdings LLC
Owner · Organization
Frankel, Jonathan
Owner (parent company)
Hirsch, Joseph
Owner (parent company)
Landa, Benjamin
Owner (parent company)
Soskin, Moshe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.