Oakwood Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews
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What this means for your family
Oakwood Care Center is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for post-acute care. However, families seeking external home-care services should be cautious, as there are reports of administrative disorganization and staffing reliability issues that may impact care consistency.
Google Reviews
Google Reviews
11 reviews on Google“Oakwood Care Center receives praise for its compassionate nursing staff and effective rehabilitation services, with multiple families noting that their loved ones were treated with kindness and respect. However, the facility faces criticism regarding administrative reliability and professional standards in their home-care services, specifically concerning punctuality and communication follow-through.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Effective rehabilitation services
- Supportive environment for families
- Engaging resident activities
Concerns
- Unprofessional home-care staffing and poor administrative follow-through
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
- 2Given that communication is a top priority for our family, what is the best way for us to stay updated on our loved one's care and daily progress?
- 3Since administrative follow-through is so important to us, could you walk us through the process for handling non-medical requests or concerns once we are settled in?
- 4With 76 residents here, how does the nursing team ensure that each person receives consistent, personalized attention throughout the week?
- 5We read wonderful things about your rehabilitation services and activity programs; could you tell us more about how you tailor these activities to help residents stay engaged?
- 6Regarding the recent health inspection findings, what specific steps has the leadership team taken to address those areas and ensure high standards of care moving forward?
Personalized based on this facility's data
Key Review Excerpts
“My grandma lived at Oakwood for 5 months and the staff was very kind to the whole family. They offer a variety of fun activities for residents and really care about them. The nursing staff is responsive and on top of things.”
“The nursing and rehab team did an excellent job in getting Dad back on his feet and home. They not only treated my father with kindness but also my entire family that visited Dad often.”
“Oakwood is a great facility with an incredible team of care givers. My grandmother was a resident for many years and was treated so kindly and respectfully.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oakwood Care Center shows recurring issues with fire safety systems and resident rights across multiple surveys, indicating persistent operational challenges. Fire alarm maintenance, sprinkler systems, and emergency preparedness are the most frequent problem areas, with fire safety deficiencies appearing in every survey. One family filed a complaint about treatment and care quality, which was corrected. While all violations have reported correction dates, the pattern of recurring fire safety and resident rights issues suggests ongoing management concerns families should investigate during visits.
Dec 31, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 7, 2024Routine10
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Sep 28, 2023Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Mar 25, 2026OtherClean
Fed violations: 0, State violations: 0
Jan 26, 2026InspectionClean
Fed violations: 0, State violations: 0
Dec 31, 2025InspectionClean
Fed violations: 3, State violations: 0
Dec 9, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 19, 2025ComplaintClean
Fed violations: 1, State violations: 0
May 23, 2025ComplaintClean
Fed violations: 0, State violations: 0
Mar 6, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 7, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Oakwood Care Center
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 35 of 89
Ownership & Management
Owners
Iowa Portfolio Opco Holdings LLC
Owner · Organization
Doros Generation Trust U/a/d 1/3/12
Owner (parent company) · Organization
Gpn Family Trust U/a/d 4/28/08
Owner (parent company) · Organization
Oakway Operations LLC
Owner (parent company) · Organization
Rajchenbach, Chaim
Owner (parent company)
Friedman, Brian
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Avrum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Rivka
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shabat, Ahuva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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