Oakview Terrace
Strong Medicare quality ratings; families often praise generally high overall rating. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
It is difficult to provide a specific recommendation because the current reviews lack descriptive text regarding care or facilities. Families should schedule an in-person tour to verify the quality of staff and cleanliness, as the online ratings do not provide enough detail to assess specific services.
Google Reviews
Google Reviews
5 reviews on Google“Reviewers generally provide high ratings for Oakview Terrace, though there is a lack of specific detail in the feedback to evaluate specific care quality. While most ratings are positive, one significant 1-star review exists without accompanying text to explain the dissatisfaction.”
Strengths
- Generally high overall rating
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high staffing rating, how do you ensure that the caregivers are able to build deep, personal connections with each of the 45 residents?
- 2I noticed your team is very active in responding to feedback; how does the facility involve families in the process of continuous improvement?
- 3Could you walk us through the protocols in place for managing medical emergencies or sudden changes in a resident's health during the night?
- 4Regarding the recent health inspection findings, what specific steps has Oakview Terrace taken to address those areas and ensure resident safety?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active within the community?
- 6How do you manage the balance between providing necessary clinical care and maintaining a warm, home-like atmosphere for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Nice place. I would retire there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
12
measures
1
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered two inspections, with recurring issues around accident prevention and safety supervision appearing across multiple surveys. The facility has struggled most with resident assessment and care planning, safety hazards, and infection control. While all deficiencies show correction dates, the pattern of repeated safety concerns and complaint-driven investigations suggests ongoing operational challenges that warrant careful evaluation during visits.
Jun 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 26, 2025Routine6
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 18, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jan 18, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 15, 2023Routine1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Jan 18, 2024
$10,839
Ownership & Operations
Who Operates This Facility
Oakview Terrace
nonprofit
Ownership & Management
Owners
Freeman Regional Health Services
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit freemanregional.com
Medicare data downloads
Original nursing home datasets
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