Oakview Nursing & Rehablitation - Marion
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
While many families report high satisfaction with the nursing staff and memory care activities, there is a consistent pattern of communication issues and occasional reports of neglect. When touring, we strongly recommend asking for a direct contact person for after-hours concerns and inquiring about their specific protocols for securing resident belongings.
Google Reviews
Google Reviews
24 reviews on Google“The Views of Marion receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehab services, while others report severe issues with communication, staffing shortages, and theft. While some long-term residents and their families feel well-supported, multiple negative reviews highlight significant concerns regarding responsiveness, administrative transparency, and basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Effective rehabilitation services
- Engaging memory care activities
- Clean and well-maintained facility
Concerns
- Poor communication and lack of responsiveness to family inquiries (mentioned by 3 reviewers)
- Understaffing leading to long wait times for patient assistance (mentioned by 2 reviewers)
- Issues with housekeeping management and security of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback from the community; how do you typically handle and address concerns raised by family members to ensure we stay in the loop?
- 2Since we want to make sure our loved one is well-fed and happy, could you tell us more about the daily dining experience and how much input residents have in their meals?
- 3We are looking for great rehab support; can you describe how the rehabilitation team works with residents to meet their specific physical goals?
- 4How does the staff manage resident assistance during busier times of the day to ensure everyone gets timely help with their needs?
- 5What kind of engaging activities or social programs are available to keep the residents active and connected in the memory care unit?
- 6In the event of a medical emergency or a change in health status during the night, what is the specific protocol for notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The workers do NOT attend to their patients. My loved one who spent time here never had any help. When they needed to use the restroom, they would have to wait over an HOUR.”
“The last cleaning staff that was there actually stole money right out of my mom’s purse while she was in the seating area waiting for her apartment to be cleaned.”
“The staff and everyone was extremely kind and compassionate. Sam/DON did an excellent job addressing his needs and keeping us informed along the way, she clearly takes the time to know each resident.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oakview has recurring issues across fire safety, food service, and resident rights that persist across multiple surveys, with one family filing a complaint about accident hazards in 2025. The facility shows a pattern of repeated deficiencies in sprinkler system maintenance, food safety protocols, and resident dignity protections spanning three years. While all violations have correction dates, the recurring nature suggests ongoing operational challenges families should investigate during visits.
Mar 11, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 21, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Mar 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 15, 2024Routine7
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 15, 2024Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ownership & Operations
Who Operates This Facility
Oakview Nursing & Rehablitation - Marion
for profit
Ownership & Management
Owners
The Views Holdings LLC
Owner · Organization
Arp Sample, Susan
Owner (parent company)
Baumhoefener, John
Owner (parent company)
Dancer, Julie
Owner (parent company)
Larson, Edgar
Owner (parent company)
Pietrzak, Michael
Owner (parent company)
Pruett, John
Owner (parent company)
Royer, Kevin
Owner (parent company)
Showers, Joseph
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit viewsofmarion.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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