Oakview Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
Oakview Health and Rehabilitation is highly regarded for its compassionate memory care and effective rehabilitation services. However, because some families have reported difficulty with communication and staff responsiveness, we recommend asking for a direct contact person for updates and observing staff-to-resident interaction levels during your tour.
Google Reviews
Google Reviews
27 reviews on Google“Oakview Health and Rehabilitation receives high praise for its compassionate, friendly nursing and therapy staff, particularly within the memory care and rehab units. While many families report excellent care and a clean environment, some reviewers have expressed concerns regarding inconsistent communication and occasional lapses in resident supervision.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation therapy team
- Clean and well-maintained facility
- Strong support in memory care units
Concerns
- Inconsistent or poor communication with family members (mentioned by 2 reviewers)
- Lack of staff visibility or supervision for residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you are very responsive to feedback; how does the administration typically communicate important updates or changes in care to family members?
- 2With the highly-regarded rehabilitation team here, how do you coordinate therapy schedules with a resident's daily routine?
- 3How do you ensure that nursing staff are easily visible and accessible to residents throughout the different shifts?
- 4Can you tell me more about the specific activities and social engagement programs available for residents in the memory care unit?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family?
- 6What steps are being taken to address the recent state violations to ensure the facility maintains its high standards of care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff were positively exceptional (fun and outgoing) and my mother actually loved going. In a month, she lost nearly 20 pounds and felt better than she had in years.”
“The communication from the staff is AWESOME!!! My mom even said "this is a cozy place" - it makes my heart smile to know that she is being so well taken care of!”
“The biggest help we have had has been from Ashleigh she helped with the admission and always answers the phone or text when I have a hard time getting in touch with anyone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints in 2024 that led to findings regarding accident prevention, respiratory care, and staffing resources, indicating resident safety concerns. The facility has recurring issues with fire safety and building maintenance across multiple surveys from 2019 to 2024, suggesting ongoing infrastructure challenges. While all deficiencies show correction dates, the pattern of safety-related problems and recent complaint-triggered violations warrant careful consideration during any visit.
Sep 12, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Sep 12, 2024Routine1
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
May 2, 2019Routine4
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Oakview Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 13 of 48
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit oakviewhealth.org
Medicare data downloads
Original nursing home datasets
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