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Nursing HomeMedicaid

Oaks Nursing Home, INC, the

Strong Medicare quality ratings; families often praise attentive and friendly nursing staff. Still worth an in-person visit.

777 Nursing Home Road, Marshallville, GA 3105760 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 14 Google reviews

5
4
3
2
1

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What this means for your family

The Oaks Nursing Home is highly regarded for its clean environment and exceptionally friendly, attentive staff. Families should feel confident in the facility's administrative support, though as with any facility, we recommend scheduling a tour to observe current staff-to-patient interactions firsthand.

Google Reviews

Google Reviews

14 reviews on Google
The Oaks Nursing Home is consistently praised for its attentive, friendly staff and well-maintained, clean environment. Families appreciate the facility's administrative support regarding financial matters and the overall caring atmosphere provided by the long-term management team.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Attentive and friendly nursing staff
  • Clean and well-maintained facility
  • Effective administrative support for financial and insurance matters
  • Professional and knowledgeable physical therapy team

Rating Trends

Tap a year to see what changed

234'13(1)'16(1)'19(3)'23(1)'25(1)'26(1)

Distribution · 14 analyzed

5
11
4
1
3
0
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how friendly and attentive the nursing staff is here; how do you ensure that level of personal care remains consistent for every resident?
  • 2Since the facility is so well-maintained and clean, what is your routine for keeping the resident rooms and common areas looking their best?
  • 3With the physical therapy team being so highly regarded, how do you work with therapists to create a personalized movement plan for a new resident?
  • 4How does the administrative team assist families with the complexities of navigating insurance and financial transitions when moving a loved one in?
  • 5What does a typical day look like in terms of social activities and group engagement to keep residents active and connected?
  • 6In the event of a medical emergency during the night, what are the specific protocols for getting immediate care and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The business staff handled her financial accounts from long term health insurance to medical bills following through with each item. They filed and refiled when necessary each statement so I never had to worry about her finances.

Long-term resident's family · 2019★★★★★

The staff is AMAZING! Every single person we came in contact with was friendly, helpful, knowledgeable, attentive to my mother in law’s needs and had a great attitude

Rehab patient family member · 2026★★★★★

Public and common areas are clean. Hallways are very wide, and have secure support rails on both sides. Well lit and decorated.

Professional evaluator · 2023★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.86hrs
94%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
19.5%
GA
20.5%
Macon
23.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.4%
GA
16.0%
Macon
21.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
GA
10.6%
Macon
11.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.3%
GA
16.6%
Macon
20.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
93.4%
GA
91.2%
Macon
89.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Macon
94.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.3%
Better than Avg
Here
91.3%
US
79.7%
GA
78.4%
Macon
75.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.8%
Better than Avg
Here
87.8%
US
81.8%
GA
80.4%
Macon
76.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
Macon
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (6.1)
1 complaint-triggered

The Oaks Nursing Home has a moderate inspection record with 7 deficiencies across 2 surveys, including one complaint-triggered issue where a family reported concerns about meal planning. The facility had recurring problems with fire safety systems, resident assessments and care planning, and nutrition services. All deficiencies have been corrected by the facility according to inspection records.

Jun 19, 2025Routine
4
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jan 21, 2024Routine
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jan 21, 2024Complaint
1
0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oaks Nursing Home, INC, the

Organization Type

for profit

Ownership & Management

Owners

Oaks Nursing Home, INC.

Owner · Organization

Windham, Bonnie

Owner

Key personnel

Windham, AshtonW-2 Managing EmployeeWindham, SpencerW-2 Managing EmployeeWindham, AshtonOfficer / DirectorWindham, BonnieOfficer / DirectorWindham, SpencerOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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