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Public Google reviewers rate this highly and often mention compassionate and professional staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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Public Google reviewers rate The Oaks at Nipomo highly. Reviewers highlight: compassionate and professional staff, beautifully decorated and well-maintained grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering The Oaks at Nipomo will find a highly praised community known for its beautiful, modern facilities and exceptionally warm, professional staff. While most reviewers highlight seamless transitions and excellent activities, one reviewer raised serious concerns regarding staffing levels and transparency in service agreements.
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Distribution · 33 analyzed
The owner primarily uses a template-based approach to acknowledge specific praise for staff members and amenities. However, the response style shifts significantly toward a defensive tone when addressing negative feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff make the Oaks! Thank you Amy & Heidi at the front desk for always making the effort to let me know how mom is doing when I'd come thru the front door. Eunice, Nissy, Jose, Dana, Alicia, Samira, Nita, and all the other compassionate care staff, thank you for your humor with mom, as she progressed in her dementia.”
“The application process was very thorough and professional. I had such confidence in their complete assessment of the person entering. They walked me through every step with politeness, patience and positivity.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details the findings of a complaint investigation concerning staff reporting requirements and staffing levels. The allegations regarding staff failing to report falls and management directing staff not to report incidents were found to be unsubstantiated. Similarly, the allegation of insufficient staffing was also deemed unsubstantiated based on record reviews and interviews.
This report details the findings of a complaint investigation concerning staff reporting requirements and staffing levels. The allegations regarding staff failing to report falls and management directing staff not to report incidents were found to be unsubstantiated. Similarly, the allegation of insufficient staffing was also deemed unsubstantiated based on record reviews and interviews.
This report details a complaint investigation regarding staff adherence to infection control requirements following an incident involving bodily fluids. Although evidence of bodily fluids was observed in the resident's room, the facility was deemed not to pose an immediate health and safety risk. A technical violation was issued concerning the prompt cleaning and disinfection of blood and potentially infectious materials.
Nipomo Oaks,gp of Nipomo Oaks Ops Lp;westmont Lvng
RONALD C. FREEMAN
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Google Reviews
30 reviews from families & visitors
Official Website
Visit westmontliving.com
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