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Nursing HomeMedicaid Top Rated

Oaknoll Retirement Residence

Strong Medicare quality ratings; families often praise high-quality dining and food variety. Still worth an in-person visit.

1 Oaknoll Ct, Roosevelt · Iowa City, IA 5224070 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 92 Google reviews

5
4
3
2
1
Oaknoll Retirement Residence Nursing Home in Iowa City, IA — Street View
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What this means for your family

Oaknoll is widely considered a top-tier facility with excellent dining and a very active, well-maintained environment. Families should be prepared for the premium price point, as multiple reviewers emphasize that this is a luxury community requiring significant financial resources.

Google Reviews

Google Reviews

92 reviews on Google
Oaknoll Retirement Residence is widely regarded as a high-end, premium senior living community that offers a comprehensive range of care levels and amenities. Reviewers consistently praise the facility's cleanliness, high-quality dining options, and the professionalism of the staff, though some note that the high cost makes it inaccessible to those without significant financial means.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/ACommsN/AValue4.0

Strengths

  • High-quality dining and food variety
  • Professional and caring staff
  • Clean, well-maintained, and luxurious facilities
  • Comprehensive range of care levels

Concerns

  • High cost and financial exclusivity (mentioned by 4 reviewers)
  • Inconsistency in staff helpfulness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(5)'18(22)'20(1)'22(4)'24(3)'26(5)

Distribution · 96 analyzed

5
82
4
11
3
2
2
1
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high standard of your dining program, how do you accommodate residents who have specific dietary restrictions or preferences while keeping the meal experience engaging?
  • 2With your focus on maintaining a luxurious and well-kept environment, what is the process for ensuring consistent, high-quality care across all shifts?
  • 3Could you walk me through the financial planning process and explain what is included in the monthly fee to help us understand the long-term value of the care provided?
  • 4How do you ensure that the level of personalized attention remains consistent for every resident throughout the day?
  • 5What protocols are in place to handle medical emergencies, and how do you communicate updates to family members during those times?
  • 6What variety of social or enrichment activities do you offer that encourage residents to interact and build friendships within the community?

Personalized based on this facility's data


Key Review Excerpts

My mom has lived at Oaknoll for almost ten years. She has experienced Independent Living and all levels of care except Oaknoll's Memory Care. This place is truly an active community. The varied food venues and choices are great. Best of all is the caring staff.

Long-term resident's family · 2025★★★★★

I have lived at Oaknoll for about eight years. No steps, great, caring staff who always remember that residents come before anything else! Food is great (3 real restaurants, not cafeterias).

Resident · 2025★★★★★

Visited family. Excellent, well- managed facility. Luxurious as far as senior residences go. They are very safety conscious, especially important during Covid. Lots of amenities and very nice helpful staff. Fantastic artwork. Would highly recommend if one has financial means because it's expensive.

Visitor · 2021★★★★★
Source: 92 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
5.24hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.8%
Worse than Avg
Here
32.8%
US
15.5%
IA
19.4%
Johnson
14.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
19.5%
IA
20.7%
Johnson
25.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IA
4.1%
Johnson
11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IA
95.3%
Johnson
93.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility8.7%
Worse than Avg
Here
8.7%
US
4.9%
IA
4.3%
Johnson
4.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.9%
Mixed vs Avgs
Here
23.9%
US
19.4%
IA
25.9%
Johnson
24.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.5%
Better than Avg
Here
87.5%
US
79.8%
IA
73.3%
Johnson
78.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
81.8%
IA
84.1%
Johnson
81.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
IA
2.0%
Johnson
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (6.2)
Clean record — no deficiencies

Oaknoll Retirement Residence shows recurring issues across all three surveys, primarily with fire safety systems, emergency preparedness, and care planning. The facility has persistent problems with sprinkler system maintenance, smoke detection, and developing proper resident care plans within required timeframes. While all 25 deficiencies have correction dates from the provider, the pattern of repeated fire safety violations across multiple years suggests ongoing operational challenges that families should discuss during visits.

Sep 18, 2025Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Aug 28, 2024Routine
6
0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 4, 2024Routine
14
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
7deficiencies
Feb 17, 2026Other
Clean

Fed violations: 0, State violations: 0

Oct 22, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Sep 18, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Feb 24, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Aug 29, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Aug 28, 2024Inspection
Clean

Fed violations: 1, State violations: 0

Apr 24, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Apr 4, 2024Inspection
Clean

Fed violations: 6, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oaknoll Retirement Residence

Organization Type

nonprofit

Ownership & Management

Owners

Bender, Thomas

Owner

5%

Dykstra, Roger

Owner

5%

Gilbreth, Kristin

Owner

5%

Goerdt, Christopher

Owner

5%

Haas, Retha

Owner

5%

Hall, Jeannette

Owner

5%

Kaboli, Peter

Owner

5%

Mckinstry, John

Owner

5%

Mims, Susan

Owner

5%

Nusser, Charlie

Owner

5%

O'leary, Ryan

Owner

5%

Porter, Rebecca

Owner

5%

Reese, Margaret

Owner

5%

Richardson, Sarah

Owner

5%

Ricketts, Ann

Owner

5%

Roe, Stephen

Owner

5%

Sanford, Darcy

Owner

5%

Swanson, Elizabeth

Owner

5%

Vervaecke, Michael

Owner

5%

Wheeler, Taylor

Owner

5%

Key personnel

Midwestone Bank5% or Greater Mortgage InterestBender, ThomasManaging Control - Governing BodyDykstra, RogerManaging Control - Governing BodyGoerdt, ChristopherManaging Control - Governing BodyHall, JeannetteManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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