Oaknoll Retirement Residence
Strong Medicare quality ratings; families often praise high-quality dining and food variety. Still worth an in-person visit.
based on 92 Google reviews

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What this means for your family
Oaknoll is widely considered a top-tier facility with excellent dining and a very active, well-maintained environment. Families should be prepared for the premium price point, as multiple reviewers emphasize that this is a luxury community requiring significant financial resources.
Google Reviews
Google Reviews
92 reviews on Google“Oaknoll Retirement Residence is widely regarded as a high-end, premium senior living community that offers a comprehensive range of care levels and amenities. Reviewers consistently praise the facility's cleanliness, high-quality dining options, and the professionalism of the staff, though some note that the high cost makes it inaccessible to those without significant financial means.”
Quality Themes
Tap a score for detailsStrengths
- High-quality dining and food variety
- Professional and caring staff
- Clean, well-maintained, and luxurious facilities
- Comprehensive range of care levels
Concerns
- High cost and financial exclusivity (mentioned by 4 reviewers)
- Inconsistency in staff helpfulness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 96 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high standard of your dining program, how do you accommodate residents who have specific dietary restrictions or preferences while keeping the meal experience engaging?
- 2With your focus on maintaining a luxurious and well-kept environment, what is the process for ensuring consistent, high-quality care across all shifts?
- 3Could you walk me through the financial planning process and explain what is included in the monthly fee to help us understand the long-term value of the care provided?
- 4How do you ensure that the level of personalized attention remains consistent for every resident throughout the day?
- 5What protocols are in place to handle medical emergencies, and how do you communicate updates to family members during those times?
- 6What variety of social or enrichment activities do you offer that encourage residents to interact and build friendships within the community?
Personalized based on this facility's data
Key Review Excerpts
“My mom has lived at Oaknoll for almost ten years. She has experienced Independent Living and all levels of care except Oaknoll's Memory Care. This place is truly an active community. The varied food venues and choices are great. Best of all is the caring staff.”
“I have lived at Oaknoll for about eight years. No steps, great, caring staff who always remember that residents come before anything else! Food is great (3 real restaurants, not cafeterias).”
“Visited family. Excellent, well- managed facility. Luxurious as far as senior residences go. They are very safety conscious, especially important during Covid. Lots of amenities and very nice helpful staff. Fantastic artwork. Would highly recommend if one has financial means because it's expensive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oaknoll Retirement Residence shows recurring issues across all three surveys, primarily with fire safety systems, emergency preparedness, and care planning. The facility has persistent problems with sprinkler system maintenance, smoke detection, and developing proper resident care plans within required timeframes. While all 25 deficiencies have correction dates from the provider, the pattern of repeated fire safety violations across multiple years suggests ongoing operational challenges that families should discuss during visits.
Sep 18, 2025Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Aug 28, 2024Routine6
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Apr 4, 2024Routine14
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Feb 17, 2026OtherClean
Fed violations: 0, State violations: 0
Oct 22, 2025ComplaintClean
Fed violations: 0, State violations: 0
Sep 18, 2025InspectionClean
Fed violations: 0, State violations: 0
Feb 24, 2025ComplaintClean
Fed violations: 0, State violations: 0
Aug 29, 2024InspectionClean
Fed violations: 0, State violations: 0
Aug 28, 2024InspectionClean
Fed violations: 1, State violations: 0
Apr 24, 2024InspectionClean
Fed violations: 0, State violations: 0
Apr 4, 2024InspectionClean
Fed violations: 6, State violations: 0
Ownership & Operations
Who Operates This Facility
Oaknoll Retirement Residence
nonprofit
Ownership & Management
Owners
Bender, Thomas
Owner
Dykstra, Roger
Owner
Gilbreth, Kristin
Owner
Goerdt, Christopher
Owner
Haas, Retha
Owner
Hall, Jeannette
Owner
Kaboli, Peter
Owner
Mckinstry, John
Owner
Mims, Susan
Owner
Nusser, Charlie
Owner
O'leary, Ryan
Owner
Porter, Rebecca
Owner
Reese, Margaret
Owner
Richardson, Sarah
Owner
Ricketts, Ann
Owner
Roe, Stephen
Owner
Sanford, Darcy
Owner
Swanson, Elizabeth
Owner
Vervaecke, Michael
Owner
Wheeler, Taylor
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit oaknoll.com
Medicare data downloads
Original nursing home datasets
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