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Nursing HomeMedicaid

Oakdale Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2702 Debbie Lane, Poplar Bluff, MO 6390170 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 33 Google reviews

5
4
3
2
1
Oakdale Care Center Nursing Home in Poplar Bluff, MO — Street View
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What this means for your family

Oakdale Care Center has seen a significant influx of positive feedback recently, particularly regarding facility improvements and new management. However, given the severity of past reports regarding resident safety and communication, we strongly advise families to conduct an in-person tour and ask direct questions about their safety protocols and incident reporting procedures.

Google Reviews

Google Reviews

33 reviews on Google
Oakdale Care Center receives polarized feedback, with a high volume of recent, glowing reviews praising new management and staff dedication, contrasted by serious, isolated reports of safety concerns and administrative failures. Families considering this facility should note the frequent mentions of facility upgrades and a warm, welcoming atmosphere, but must weigh these against historical reports of critical lapses in resident safety and communication.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0ActivitiesN/AMedsN/AMemory8.0Comms4.0ValueN/A

Strengths

  • Attentive and caring nursing staff
  • Recent facility upgrades and maintenance
  • Responsive and supportive management team
  • Comprehensive on-site services including therapy and salon

Concerns

  • Lack of transparency or communication regarding serious incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(2)'22(12)'24(12)'26(1)

Distribution · 34 analyzed

5
27
4
0
3
1
2
0
1
6

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent facility upgrades, how do these improvements specifically enhance the daily living experience and comfort for the 70 residents here?
  • 2I noticed the staffing rating is currently lower than other areas; could you walk me through your current staffing model and how you ensure consistent care for residents throughout the day and night?
  • 3We value open communication; what is your standard process for keeping families informed when there is a change in a resident's health status or a significant incident?
  • 4With your comprehensive on-site therapy and salon services, how do you integrate these into a resident's daily schedule to ensure they stay active and engaged?
  • 5How does your management team approach resolving family concerns, and what is the best way for us to stay connected with you regarding our loved one's care?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating that situation to the family immediately?

Personalized based on this facility's data


Key Review Excerpts

Oakdale is a facility that don't get enough credit because in all honesty it’s the best. The atmosphere is warm, welcoming, and clean.

Visitor/Family member · 2024★★★★★

My son stays in the RCF building. He is always smiling when talking about the friends he’s made. And he’s constantly telling me how nice the staff is.

Memory care family member · 2024★★★★★

2/23/22 My son is missing from this facility! NO ONE HAS FOUND MY SON YET! DO NOT SEND YOUR LOVED ONE HERE!

Long-term resident's family · 2022★★★★★
Source: 33 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
2.62hrs
64%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
MO
16.7%
Butler
17.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MO
84.4%
Butler
91.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.1%
Worse than Avg
Here
33.1%
US
19.5%
MO
25.4%
Butler
24.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
14.4%
MO
19.1%
Butler
13.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.5%
MO
23.6%
Butler
15.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
Butler
92.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
MO
63.5%
Butler
77.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MO
65.9%
Butler
80.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MO
2.2%
Butler
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (12.0)
1 complaint-triggered

Oakdale Care Center shows recurring patterns across multiple surveys, with families having filed at least one complaint that resulted in deficiencies related to protecting residents' belongings. The facility consistently struggles with fire safety systems, medication management, and care planning across all four surveys from 2021-2024. While all deficiencies show correction dates, the persistent recurrence of similar issues in fire safety and pharmacy services suggests ongoing operational challenges that families should discuss during visits.

Feb 11, 2026Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 24, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0300Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 11, 2023Routine
13
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jun 1, 2023Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oakdale Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Palladian Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 1.7/5 · Rank 2 of 6 (Best)

Ownership & Management

Owners

Miller, Stephen

Owner

80%

Newman, Jeff

Owner

20%

Key personnel

Miller, StephenContracted Managing EmployeeMiller, StephenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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