Oak Manor Nursing and Rehabilitation Center INC
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 17 Google reviews

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What this means for your family
While recent reviews suggest a clean and responsive environment, the facility has a history of serious safety and staffing complaints. When touring, we strongly recommend asking for specific protocols regarding resident safety, supervision, and staff training to ensure the current positive trend is backed by rigorous operational standards.
Google Reviews
Google Reviews
17 reviews on Google“OAK MANOR NURSING AND REHABILITATION CENTER INC receives polarized feedback, with recent reviews highlighting a clean environment and friendly staff, while older reviews contain serious allegations regarding resident safety and security. Families should be aware of the stark contrast between recent positive sentiment and past reports of neglect, theft, and inadequate care protocols.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and accommodating staff
- Responsive communication for inquiries
Concerns
- Serious safety and security incidents including falls and theft (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed many people mention how clean and well-maintained the facility is; what specific cleaning protocols are in place for the resident rooms?
- 2Since communication is a strength here, how can we best stay in touch with the nursing team regarding daily updates on our loved one?
- 3What specific steps are taken to ensure resident safety and prevent falls or incidents within the hallways?
- 4How does the staff handle security and ensure that personal belongings are kept safe within the resident rooms?
- 5Could you tell us more about the daily activities and social events planned to keep residents engaged with one another?
- 6In the event of a medical emergency after hours, what is the immediate protocol for contacting the physician or family members?
Personalized based on this facility's data
Key Review Excerpts
“In less than 30 days: 86 year old mom fell to concrete floor (documented), an employee pilfered through mom's purse and personal items (documented), she was groped by another patient (documented), and then you dumped her out of your facility without any of her personal items, we had to send someone to retrieve them.”
“I have visited this facility multiple times as a vendor - It has always been very clean and I absolutely love the staff!”
“They just hired a cna here named Peyton mondok and she DOES NOT DO CORRECT CARE ON RESIDENTS. She does not use a gait belt does not wash her hands regularly and talks so rudely about residents!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring food safety issues across all three federal inspections, with repeated violations in food procurement, preparation, and service standards. The most problematic areas are nutrition and dietary services, medication labeling, and infection control practices. While all deficiencies were reportedly corrected, the persistent food safety violations suggest ongoing operational challenges that families should discuss with administrators during visits.
Apr 16, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 16, 2026Routine1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 5, 2024Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Aug 10, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Oak Manor Nursing and Rehabilitation Center INC
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 19 of 38
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit oakmanornr.com
Medicare data downloads
Original nursing home datasets
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