Nspire Healthcare Plantation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 134 Google reviews
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What this means for your family
This facility's rehabilitation department is frequently praised for its effectiveness, making it a potential choice for short-term recovery. However, families must be aware of consistent reports regarding neglect, hygiene issues, and slow response times. If you choose this facility, we strongly recommend daily, unannounced visits to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
134 reviews on Google“NSPIRE Healthcare Plantation receives highly polarized reviews, with many families reporting severe neglect, poor communication, and hygiene issues, while others praise specific staff members and the rehabilitation program. While some patients report positive experiences with therapy and individual nurses, a significant pattern of complaints regarding call-light response times, medication errors, and lack of basic hygiene persists over several years. Families should be aware that experiences appear to vary drastically depending on the specific staff on duty and the level of daily oversight provided by family members.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Select attentive and compassionate nursing staff
- Helpful admissions and social services team
- Clean and well-maintained facility grounds
Concerns
- Slow or non-existent response to call lights (mentioned by 12 reviewers)
- Poor hygiene and failure to assist with toileting/bathing (mentioned by 11 reviewers)
- Inconsistent or non-existent communication with family (mentioned by 9 reviewers)
- Medication management errors and delays (mentioned by 6 reviewers)
- Unprofessional or rude staff behavior (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 140 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility grounds look very well-maintained; could you tell me more about how the cleanliness of the resident rooms and common areas is managed daily?
- 2Since the physical therapy department has such a great reputation, how would you work with our loved one to ensure they meet their specific mobility goals?
- 3What is the protocol for responding to call lights, and how do you ensure staff are able to assist promptly with personal care like bathing and toileting?
- 4How does the nursing team manage medication schedules to ensure there are no delays or errors in administration?
- 5We value staying connected, so what is the best way for us to receive regular, consistent updates regarding our loved one's health and well-being?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My mother was sent to Nspire Healthcare Plantation for rehabilitation, we were understandably anxious—it was one of the most difficult times in our lives. While the building itself is older and could use some renovations, the level of care we received far outweighed the appearance.”
“The staff refused to give my mother her medication until she saw a doctor but they did not have a doctor to provide at the moment so my mom was left 3 days with none of her medication or any type of pain medication after having two surgeries done back to back.”
“My grandmother would call me late at night saying she had been left sitting in her own feces, and when meals were delivered, no help was offered. It felt as though she was expected to eat while soiled, which was heartbreaking.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across multiple care areas, with families filing six complaints that triggered inspections. The most persistent problems involve medication management, food safety and nutrition, and electrical/safety systems, with food safety violations appearing in three separate surveys. While all deficiencies have correction dates, the repeated nature of issues in core care areas like medication safety suggests ongoing quality challenges families should carefully consider.
Aug 22, 2024Routine9
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Oct 26, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 22, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 22, 2023Complaint3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 16, 2022Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Federal Penalties
Fine
Jan 8, 2024
$4,938
Fine
Jan 2, 2024
$4,587
Fine
Dec 11, 2023
$11,645
Fine
Nov 20, 2023
$3,176
Fine
Nov 13, 2023
$2,823
Fine
Nov 6, 2023
$2,470
Fine
Oct 30, 2023
$2,117
Fine
Oct 10, 2023
$4,233
Ownership & Operations
Who Operates This Facility
Nspire Healthcare Plantation
for profit
Chain Affiliation
Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care
11 facilities nationwide
Chain avg rating: 2.3/5 · Rank 13 of 35
Ownership & Management
Owners
Mlnm Master Tenant, LLC
Owner · Organization
Fc Investors Xxi LLC
Owner (parent company) · Organization
Lavie Holdco LLC
Owner (parent company) · Organization
Lv Investment LLC
Owner (parent company) · Organization
Nspr Care Centers, LLC
Owner (parent company) · Organization
Nspr Operations I, LLC
Owner (parent company) · Organization
Nspr Operations II, LLC
Owner (parent company) · Organization
Lee, Bradley
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
134 reviews from families & visitors
Official Website
Visit nspirehc.com
Medicare data downloads
Original nursing home datasets
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