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Nursing HomeMedicaid Top Rated

Nova Health and Rehab

Strong Medicare quality ratings; families often praise highly effective physical therapy team. Still worth an in-person visit.

377 Clonce St, Weber City, VA 2429090 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 84 Google reviews

5
4
3
2
1

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What this means for your family

Nova Health and Rehab is highly regarded for its physical therapy and compassionate nursing care, making it a strong candidate for post-surgical recovery. However, families should be aware of reported issues with food quality and consistency; we recommend visiting during meal times to assess if these concerns align with your loved one's needs.

Google Reviews

Google Reviews

84 reviews on Google
Nova Health and Rehab is widely praised by families for its dedicated nursing staff and effective physical therapy programs, with many reviewers noting that their loved ones recovered quickly and returned home. While the facility receives high marks for cleanliness and compassionate care, a small number of reviewers have raised concerns regarding the quality of food and occasional lapses in responsiveness.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean9.0Activities8.0Meds6.0MemoryN/AComms9.0ValueN/A

Strengths

  • Highly effective physical therapy team
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Proactive communication with families

Concerns

  • Poor quality and temperature of food (mentioned by 2 reviewers)
  • Inconsistent responsiveness to requests (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(3)'21(4)'23(10)'25(26)'26(25)

Distribution · 87 analyzed

5
76
4
2
3
0
2
2
1
7
10 reviews posted between Feb 12, 2026Feb 13, 2026 · 10 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your facility has a strong reputation for physical therapy; could you walk us through how those sessions are integrated into a resident's daily schedule?
  • 2We appreciate that you are so active in responding to online feedback; how do you use that family input to make ongoing improvements to the facility?
  • 3Regarding the dining experience, what steps are you currently taking to improve the variety and temperature of the meals served to residents?
  • 4With a 3-star staffing rating, how do you ensure that your team remains consistently responsive to individual resident requests throughout the day and night?
  • 5Could you share how your nursing staff handles medical emergencies or sudden changes in a resident's health status during the evening or weekend hours?
  • 6What kind of social activities or community engagement opportunities are available to help residents feel connected and active here?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff was outstanding and consistently attentive to his needs. They were proactive in communicating concerns, always returned my calls in a timely manner, and made me feel confident.

Long-term resident's family · 2025★★★★★

The dietary department is awful, other than breakfast, which no one can mess that up. The food is horrible. It states that you can request substitutes if don’t like what’s on the menu. However, every single time I rarely got what I requested.

Rehab patient · 2026★★☆☆☆

The staff truly care about the residents/patients and you can feel the love. The care they provide is phenomenal. My grandma has been in other rehab facilities in the area, but this one goes above and beyond to provide the best care possible.

Long-term resident's family · 2025★★★★★
Source: 84 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
85%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
19.5%
VA
20.4%
Scott
25.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.8%
Worse than Avg
Here
17.8%
US
12.1%
VA
16.9%
Scott
6.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
VA
91.0%
Scott
91.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
15.3%
VA
16.4%
Scott
18.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
Scott
95.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.4%
VA
14.2%
Scott
17.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
79.7%
VA
73.6%
Scott
74.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.3%
Better than Avg
Here
95.3%
US
81.8%
VA
73.9%
Scott
75.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Mixed vs Avgs
Here
1.3%
US
1.6%
VA
1.2%
Scott
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (14.5)

Nova Health and Rehab has 24 deficiencies across three surveys with no complaint-triggered issues, suggesting problems were identified through routine inspections rather than family reports. The most recurring issues involve building safety and fire protection systems, medication management, and care planning. All deficiencies show correction dates, indicating the facility has addressed identified problems, though building safety issues have appeared in multiple recent surveys.

Jun 27, 2024Routine
5
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0932Potential for harm · IsolatedCorrected

Smoke Deficiencies

Meet other general requirements.

Feb 3, 2022Routine
11
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0888Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

Sep 6, 2019Routine
8
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nova Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

126 facilities nationwide

Chain avg rating: 3.0/5 · Rank 15 of 125 (Best)

Ownership & Management

Owners

Wwbv Holdings LLC

Owner (parent company) · Organization

100%

Key personnel

Edds, JoannaW-2 Managing EmployeeVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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