North Woods Nursing Center
Strong Medicare quality ratings; families often praise active and engaging social activities. Still worth an in-person visit.
based on 79 Google reviews
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What this means for your family
North Woods is highly regarded for its vibrant social atmosphere and clean environment, making it a strong candidate for those prioritizing active engagement. However, because a large volume of reviews come from current employees, we recommend scheduling an in-person tour to observe staff-to-resident interactions and asking specifically about their communication protocols to address concerns raised by some families.
Google Reviews
Google Reviews
79 reviews analyzed“North Woods Nursing Center receives high praise for its active social calendar, clean environment, and dedicated staff who frequently organize community events like car shows and BBQs. While most families report excellent care and successful rehabilitation outcomes, there are isolated concerns regarding communication gaps and occasional delays in staff response times. Prospective families should note that a significant portion of the positive reviews are written by current or former employees.”
Quality Themes
Tap a score for detailsStrengths
- Active and engaging social activities
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Effective rehabilitation and therapy services
Concerns
- Communication and coordination issues (mentioned by 2 reviewers)
- Occasional delays in staff response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how active and engaging the social activities are here; could you tell us more about what a typical day looks like for the residents?
- 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the resident living areas stay this pristine?
- 3Since we want to ensure everything runs smoothly, what systems do you have in place to ensure clear and consistent communication between the nursing staff and our family?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 5We noticed your high ratings for rehabilitation; how do you tailor therapy services to meet the individual needs of each resident?
- 6How do you manage staffing during busy periods to ensure that response times to call lights remain quick and reliable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The staff took care to keep residents safe, active and engaged with family through phone calls, FaceTime and even a family parade.”
“She was able to discharge to home and only has great things to say about her experience.”
“Please do not take your loved ones to this facility. Big lack of communication and coordination. Promises are made with no follow through.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Residents who lost too much weight
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
North Woods Nursing Center shows ongoing concerns with infection control appearing across multiple surveys and families have filed complaints resulting in citations for abuse/neglect reporting failures and resident rights violations. The facility has recurring issues with fire safety systems, infection prevention, and care quality standards. While all deficiencies show correction dates, the pattern of repeated problems in critical areas like infection control suggests potential systemic issues that families should discuss during visits.
Mar 6, 2025Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 1, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 27, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Feb 9, 2023Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
North Woods Nursing Center
for profit
Chain Affiliation
The Peplinski Group
10 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 10 (Best)
Ownership & Management
Owners
Ackerman, Amy
Owner (parent company)
Ackerman, Ricky
Owner (parent company)
Baumgarten, Michael
Owner (parent company)
Baumgarten, Therese
Owner (parent company)
Peplinski, Sheli
Owner (parent company)
Peplinski, Todd
Owner (parent company)
Schade, Jeffery
Owner (parent company)
Schade, Tamara
Owner (parent company)
Thompson, Brian
Owner (parent company)
Thompson, Shelly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit peplinskigroup.com
Medicare data downloads
Original nursing home datasets
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