North Ranch Assisted Living Home LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, 'home-like' atmosphere with highly attentive nursing staff. The proactive communication and clean environment are significant strengths, making it a reliable option for long-term care.
Google Reviews
Google Reviews
12 reviews analyzed“North Ranch Assisted Living Home is highly regarded for its compassionate, professional staff and its ability to make residents feel loved and at home. Families specifically praise the cleanliness of the facility and the proactive communication from nursing staff, though there are no significant criticisms mentioned in the reviews.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Clean and immaculate environment
- Proactive medical coordination and communication
- Engaging activities and live music
- High-quality, excellent food
Rating Trends
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Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to families online; how do you ensure that same level of communication continues between the staff and us regarding our loved one's daily updates?
- 2The food here seems to be a real highlight for residents; could you tell us more about how the menus are planned and if there are options for specific dietary needs?
- 3We love the idea of live music and engaging activities; what does a typical weekly schedule look like for the residents here?
- 4Since the facility is known for being so immaculate, what are your daily routines for maintaining the cleanliness of the common areas and private rooms?
- 5How does the care team coordinate with outside doctors or specialists to ensure all medical needs are proactively managed?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“North Ranch was a wonderful "Home" for my Mother's final years. Professional, Communicative, Warm, Caring, Empathetic, Understanding, Attentive, Patient, and Kind. All we could have ever hoped for.”
“The home is immaculate and maintained daily; food is excellent. I’m so grateful we decided on North Ranch after looking at many other facilities.”
“Excellent care of my mother! I cannot thank Bianca , Sonia, and the rest of the team enough. My mom was very loved here.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Nov 14, 2024Routine
The following deficiencies were found during the on-site compliance inspection conducted on November 14, 2024:
Based on record review and interview, the manager failed to ensure a personnel record for each employee included documentation of cardiopulmonary resuscitation (CPR) training, for one of two caregivers sampled. The deficient practice posed a risk if E3 were unable to perform CPR. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed E3 working at the facility and providing direct care services to residents at the facility. 2. A review of E3's personnel record revealed E3 was hired December, 2023. E3's personnel record also revealed a CPR training card issued on October 7, 2024 from NationalCPRFoundation. No other documentation of CPR training was available for review for E3 3. A review of the website for NationalCPRFoundation stated "National CPR Foundation... We're a Premium Online Certification Provider for Healthcare Providers, Workplace Individuals and the Community." and that the certification consisted of "[...] ten multiple choice questions that cover all of the important aspects of CPR and AED, it can be completed in a few minutes and may be taken as many times as necessary before you pass." 4. In an interview, E1 acknowledged E3 did not have CPR training from December, 2023 until October 7, 2024 and CPR training cards were from online programs that did not include demonstration of the employee ' s ability to perform cardiopulmonary resuscitation, and documentation of current CPR training, with demonstration, was not available for review.
Based on observation and interview, the manager failed to ensure medication was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to the physical health and safety of residents with access to the unsecured medication. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed two boxes and two bottle of "Lorazepam 2 mg/ml (milligrams per milliliter) Qty 5", a box of "Morphine Sulfate oral Solution 100 mg per 5 mil" and one bottle of "Morphine 10mg/ml" in the kitchen refrigerator. The refrigerated medications were stored in a self-contained unit used only for medication storage. However, the unit was not locked at the time of the observation. 2. In an interview, E1 acknowledged the medications were not stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage.
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References & Resources
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Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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