North Park Post-acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 110 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab team is consistently rated as top-tier. However, because multiple families have reported delayed responses to call lights and concerns about weekend staffing, you should specifically ask how the facility manages patient safety and medication timing during the night and weekend shifts.
Google Reviews
Google Reviews
110 reviews analyzed“Families considering North Park Post-Acute will find a facility highly praised for its exceptional physical and occupational therapy teams and a warm, professional nursing staff. While many reviewers highlight the cleanliness and effective social services, there are serious, recurring allegations regarding slow call-light response times and occasional neglect during night shifts or weekends. Prospective families should prioritize verifying staffing levels and medication management protocols during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Warm and professional nursing and CNA staff
- Effective social services and transition assistance
- Clean and well-maintained environment
Concerns
- Slow response to call lights and patient needs (mentioned by 5 reviewers)
- Understaffing, particularly on weekends or night shifts (mentioned by 3 reviewers)
- Inconsistent food quality and nutritional variety (mentioned by 3 reviewers)
- Facility maintenance and temperature control issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on a set of repetitive templates and canned phrases to respond to positive reviews. While they attempt to personalize by using the reviewer's name, the core messaging remains largely unchanged across different reviews.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through review responses; how does that commitment to communication translate to how you update families on a resident's daily progress?
- 2We have heard great things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to maintain their mobility?
- 3Since we want to ensure our loved one is always attended to, what steps are in place to ensure call lights are answered promptly, especially during the night shifts or on weekends?
- 4Could you describe the meal program and how you ensure there is a good variety of nutritious options available for different dietary needs?
- 5How does the nursing team manage medication administration to ensure everything is handled accurately and consistently?
- 6What kind of social activities or daily outings are available to help residents stay engaged and connected with others in the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists were patient and encouraging, guiding him through his rehab. They understood his pain and frustrations and knew just when to”
“The CNA staff that took care of my wife's needs were there shortly after the call light button was acti”
“I was able to walk going home. Big Thanks to the Therapy team!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received 10 complaint-triggered deficiencies, indicating families have filed reports about care concerns. The most recurring issues involve medication management, care planning and assessment, and fire safety systems. While most violations appear to be corrected, one recent safety deficiency from January 2026 remains without a correction plan, and problems with medication errors, care planning, and facility discharge practices persist across multiple recent surveys.
Jan 30, 2026Routine29
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 7, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 13, 2025Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Oct 4, 2024Complaint8
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Oct 4, 2024Routine22
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 23, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
North Park Post-acute
for profit
Chain Affiliation
Aspen Skilled Healthcare
34 facilities nationwide
Chain avg rating: 3.5/5 · Rank 25 of 34
Ownership & Management
Owners
Atba, LLC
Owner · Organization
Sequoia Healthcare Group LLC
Owner (parent company) · Organization
Bradshaw, Jeffrey
Owner (parent company)
Bradshaw, Peter
Owner (parent company)
Brady, Vern
Owner (parent company)
Case, Ryan
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Bradshaw, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
110 reviews from families & visitors
Official Website
Visit northparkpa.com
Medicare data downloads
Original nursing home datasets
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