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Nursing Home Top Rated

North Oaks Communities

Strong Medicare quality ratings; families often praise warm and attentive staff. Still worth an in-person visit.

725 Mount Wilson Lane, Baltimore, MD 2120837 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 19 Google reviews

5
4
3
2
1

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What this means for your family

North Oaks offers a vibrant, well-maintained environment with a staff that is frequently praised for their compassion and professionalism. However, if dining quality is a priority for your loved one, you should inquire about recent management efforts to address resident feedback regarding the food service.

Google Reviews

Google Reviews

19 reviews on Google
North Oaks Communities is generally well-regarded by residents and their families for its warm, professional staff and active social environment. While many praise the facility's programming and sense of community, there is a notable recent concern regarding the declining quality of the food service.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/AComms8.0Value4.0

Strengths

  • Warm and attentive staff
  • Active social calendar and programming
  • Clean and well-maintained facility
  • Convenient transportation services

Concerns

  • Declining quality of food service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02024(5)4.92025(7)4.62026(8)

Distribution · 20 analyzed

5
15
4
3
3
1
2
0
1
1

How They Respond to Reviews

21%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With an active social calendar being a highlight here, what are some of the most popular activities residents are currently participating in?
  • 2I noticed the facility has a 5-star staffing rating; how does that high level of staffing impact the daily support and attention my loved one receives?
  • 3We understand that maintaining high-quality dining is a priority; how are you currently addressing feedback regarding the food service to ensure residents enjoy their meals?
  • 4Given the recent health inspection reports, could you walk us through the specific steps the leadership team is taking to address those findings and maintain your 5-star overall rating?
  • 5How does the facility handle medical emergencies or urgent health changes during the overnight hours to ensure residents remain safe?
  • 6I see that you actively engage with online feedback; how does that open communication with families help you shape the daily experience here at North Oaks?

Personalized based on this facility's data


Key Review Excerpts

My father was a resident at North Oaks Independent Living for 6 years before he passed. He wished he had moved in earlier! He made great friends among the residents & staff.

Independent living family member · 2024★★★★★

I have been here for 10 years and never regretted the move.There are so many services and activities available and the staff is great.

Long-term resident · 2025★★★★★

The food here is bad. A few years ago, it used to be good, then it became okay, and now it’s consistently bad. Management knows this, but nothing changes.

Visitor · 2026★★★☆☆
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.66hrs
OK
Registered nurses for medical care
Total Nursing
4.05hrs
99%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility70.1%
Worse than Avg
Here
70.1%
US
93.4%
MD
92.1%
Baltimore
91.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
12.1%
MD
22.2%
Baltimore
23.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
15.3%
MD
24.5%
Baltimore
25.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
14.4%
MD
21.5%
Baltimore
21.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.0%
Worse than Avg
Here
35.0%
US
19.4%
MD
25.1%
Baltimore
26.0%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.7%
Worse than Avg
Here
11.7%
US
3.2%
MD
2.4%
Baltimore
2.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.2%
Worse than Avg
Here
41.2%
US
81.8%
MD
78.7%
Baltimore
76.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.0%
Worse than Avg
Here
5.0%
US
1.6%
MD
1.3%
Baltimore
1.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Better than Avg
Here
81.0%
US
79.7%
MD
80.6%
Baltimore
80.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (18.9)
3 complaint-triggered

North Oaks Communities shows recurring problems across multiple years with food safety appearing in three separate surveys (2019, 2024, and 2025). Families have filed complaints that triggered recent inspections in 2025, revealing ongoing issues with care planning and administrative oversight. The facility also has persistent challenges with nursing staffing documentation and safety requirements. While all deficiencies show correction dates, the pattern of repeated violations in key areas like food service suggests systemic issues that warrant careful consideration.

Nov 20, 2025Complaint
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Nov 20, 2025Routine
10
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 22, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Oct 15, 2019Routine
23
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0559Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Ownership & Operations

Who Operates This Facility

Owner / Operator

North Oaks Communities

Organization Type

for profit

Ownership & Management

Owners

Bsd 26 Holdings LLC

Owner · Organization

Ike Akiko

Owner · Organization

Biderman, Michael

Owner

Key personnel

Biderman, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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