Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 70 Google reviews

Email North Mountain Medical and Rehabilitation Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
North Mountain Medical and Rehabilitation Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Review the component ratings and current source records before deciding.
[MISMATCH] Reviews describe a medical office building
Personalized based on this facility's data
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
North Mountain Medical has a concerning pattern of complaint-triggered deficiencies, with families reporting issues that led to federal citations for infection control and resident protection from abuse and neglect. The facility has had deficiencies across nursing staffing, safety systems (smoke barriers and electrical), and infection prevention, though all violations have been corrected according to federal records.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Source: AZ State Licensing Agency
The onsite complaint survey was conducted on April 8, 2026 and investigated complaints #00164898There were no deficiencies noted.
An onsite complaint survey was conducted on February 20, 2026 for the investigation of intake # 00158971, 00158975, 00158496. There were no deficiencies cited:
No deficiencies are reported in this inspection record.
This complaint survey was conducted on December 29, 2025, with the investigation of complaint: 00152574. No deficiencies were cited.
The state compliance survey was conducted on November 18, 2025 through November 25, 2025, in conjunction with the investigation of complaints #s: 2258647 (AZ00188918), 2258648 (AZ00188919), 2258865 (AZ00207402), 2258869 (AZ00204606), 2258866 (AZ00204604), 2258880 (AZ00207405), 2258806 (AZ00182647), 2258807 (AZ00182646), 2609832, 00143468, 2608457, 00143328, 2258913 (AZ00212897), 2258910 (AZ00212896), 2258791 (AZ00179435), 2258790 (AZ00179434, 2258760 (AZ00171167, 2258768 (AZ00164926), 2258769 (AZ00174924), 2258936 (AZ00224504, 2258832 (AZ00190790), 2258833 (AZ00190791), 2258771 (AZ00175846), 2258772 (AZ00175847), 2258808, (AZ00182798), 2258809 (AZ00182800), 2258778 (AZ00176767), 2258779 (AZ00176768), 2258804 (AZ00182420), 2258805 (AZ00182421), 2258787 (AZ00185787), 2258823 (AZ00185786), 2258821 (AZ00185215), 2258822 (AZ00185214), 2258824 (AZ00185923), 2258825 (AZ00185925), 2258774 (AZ00176300), 2258773 (AZ00176299), 2258794 (AZ00179914), 2258795 (AZ00179915), 2258818 (AZ00184585), 2258817 (AZ00184590, 2258858 (AZ00202128), 2258859 (AZ00202129), 2258860 (AZ00202201), 2258861 (AZ00202205), 2655326, 00149215, 2258796 (AZ00181385), 2258797 (AZ00181388), 2258788 (AZ00179108), 2258789 (AZ00179109), 2258819 (AZ00184892), 2258820 (AZ00184889), 2258862 (AZ00202290), 2258863 (AZ0020292), 2258800 (AZ00180896), 2258801 (AZ00180898, 2258813 (AZ00183304), 2258775 (AZ00176620), 2258776 (AZ00176621), 262029, 00145236, 2258864 (AZ00203449, and 2258865 (AZ00203450).The following deficiencies were cited:
Number of residents sampled:Â 154Number of residents cited:Â 26Based on observation, interview, review of clinical record, and review of facility policy and procedure, facility failed to ensure that residents with an atypical rash received appropriate treatment, isolation, and infection control measures for 24 residents (#155, #36, #50, #185, #186, #41, #51, #53, #54, #55, #85, #188, #99, #180, #189, #106, #9, #123, #190, #150, #153, #14, #31, and #176); failed to ensure staff performed hand hygiene when providing care for one resident (#143); and, failed to ensure enhanced barrier precautions were followed for one resident (#115). The deficient practice could lead to spread of infection.
Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure that medications were administered within ordered parameters and in accordance with accepted standards of practice for one of five sampled residents (Resident #10) who were found to have unnecessary medications. The deficient practice had the potential to cause adverse drug effects and place residents at risk for harm from unnecessary medication that was not clinically indicated at the time of administration.
Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure that medications were administered within ordered parameters and in accordance with accepted standards of practice for one of five sampled residents (Resident #10) who were found to have unnecessary medications. The deficient practice had the potential to cause adverse drug effects and place residents at risk for harm from unnecessary medication that was not clinically indicated at the time of administration.
Based on observation, interview, review of clinical record, and review of facility policy and procedure, the facility failed to ensure adequate skin assessments and monitoring were completed for newly identified skin conditions for one resident (#155) according to facility policy and professional standards. The deficient practice could lead to care team members not being aware of the status of a resident’s skin condition.
Based on observation, interview, review of clinical record, and review of facility policy and procedure, facility failed to ensure that residents with an atypical rash received appropriate treatment, isolation, and infection control measures for 24 residents (#155, #36, #50, #185, #186, #41, #51, #53, #54, #55, #85, #188, #99, #180, #189, #106, #9, #123, #190, #150, #153, #14, #31, and #176); failed to ensure staff performed hand hygiene when providing care for one resident (#143); and, failed to ensure enhanced barrier precautions were followed for one resident (#115). The deficient practice could lead to spread of infection.
The onsite complaint survey was conducted on September 16, 2025 and investigated complaints # 00142700 and 00144494There were no deficiencies noted.
The complaint survey was conducted on August 26, 2025 through August 27, 2025 with the investigation of complaints: 00142314 and 2599707. No deficiencies were cited.
The investigation of complaints 00140880 and 00140964 was conducted on August 14, 2025, There were no deficiencies cited.
North Mountain Medical and Rehabilitation Center
for profit
The Ensign Group
346 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Owners
Bandera Healthcare LLC
Owner · Organization
The Ensign Group INC
Owner (parent company) · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Avista Senior Living North Mountain
< 1 miAssisted Living · Phoenix, AZ
North Central Shores, LLC
< 1 miAssisted Living · Phoenix, AZ
Am Drey, LLC
< 1 miAssisted Living · Phoenix, AZ
Orchid Park Care Home
< 1 miAssisted Living · Phoenix, AZ
Reeves Foundation-Townley Homes
< 1 miAdult Family Home · Phoenix, AZ
Desert Palm at the Park
< 1 miAssisted Living · Phoenix, AZ