North Dakota Veterans Home
Strong Medicare quality ratings; families often praise beautiful, modern facility. Still worth an in-person visit.
based on 49 Google reviews
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What this means for your family
The North Dakota Veterans Home is widely regarded as a beautiful, well-maintained facility that offers great value and activities for its residents. However, because there are conflicting reports regarding the emotional engagement of the staff, we recommend scheduling a tour during a weekend or evening to observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
49 reviews analyzed“The North Dakota Veterans Home is frequently praised for its beautiful, modern facility and its role as a respectful living tribute to veterans. While many reviewers highlight the respectful environment and amenities, there is a notable concern regarding the quality of emotional care and the staff's approach to resident treatment.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern facility
- Well-maintained grounds
- Respectful environment for veterans
- Affordable in-house amenities
Concerns
- Perceived lack of emotional care and impersonal staff attitude (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful, modern design of the facility, what specific communal spaces or activities are most popular among residents for socializing and building a sense of community?
- 2How does your team work to ensure that every veteran feels deeply seen and supported on a personal level beyond their daily medical needs?
- 3With a 4/5 staffing rating, how do you foster consistent, warm relationships between the care staff and the residents to ensure a truly person-centered environment?
- 4Since there was a recent state violation, could you walk us through the steps you have taken to address that area and ensure the highest standard of care moving forward?
- 5How does the facility coordinate urgent medical care or emergencies, particularly for residents who may have complex service-connected health needs?
- 6I noticed the facility has a high Google rating; how do you incorporate feedback from families to continuously improve the quality of life and emotional support for your residents?
Personalized based on this facility's data
Key Review Excerpts
“They always seem to habe something going on for people to participate in. They have a little in house bank for their residents to use and they sell stationary and items one might need for notes or crafts, and they sell them at a fraction of what you would have to spend at a Wal-Mart, so you can tell they're not trying to gouge their residents.”
“Most workers here treat the residents like a job and not actual people. I suggest finding a place that will actually emotionally care for there residents.”
“Finally!! After a year and 2 weeks we were able to see Richard in his room and got to stay for a couple hours!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had 9 deficiencies across 3 surveys, including one complaint-triggered issue in 2025 regarding treatment and care quality where a family filed a report. The most recurring problems involve resident assessment and care planning (appearing twice) and general quality of care issues. Most deficiencies appear corrected by the provider, though the recent complaint suggests ongoing concerns families should investigate further.
Mar 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 27, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 2, 2023Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Federal Penalties
Fine
Mar 13, 2025
$9,620
Fine
Aug 2, 2023
$22,508
Ownership & Operations
Who Operates This Facility
North Dakota Veterans Home
government
Ownership & Management
Owners
North Dakota Veterans Home
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit nd.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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