Nodaway Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
Watch Nodaway Healthcare
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (16 vs median 10)
- High staff turnover (80%)
Bottom 25% in MO · Below recommended RN staffing · Very high staff turnover · Worst in PRIME HEALTHCARE MANAGEMENT chain · No penalties on record
What this means for your family
While some families report excellent end-of-life care and a strong rehab program, there are recurring reports of slow response times and unprofessional staff behavior. When touring, we strongly recommend observing how quickly staff respond to call lights and asking management directly about their protocols for medication safety and staff accountability.
Google Reviews
Google Reviews
11 reviews on Google“Nodaway Healthcare presents a polarized experience, with some families praising the compassionate end-of-life care and rehab programs, while others report severe concerns regarding staff professionalism and safety. Critical reviews highlight significant delays in responding to call lights and allegations of poor treatment and medication mismanagement. Prospective families should be aware of these inconsistencies in care quality and staff conduct.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life support
- Effective rehab-to-home program
- Clean and comfortable environment
Concerns
- Significant delays in staff response to call lights (mentioned by 2 reviewers)
- Unprofessional staff conduct and negative treatment of residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving staff responsiveness, what systems or protocols are currently in place to ensure call lights are answered in a timely manner?
- 2I noticed the facility has had some recent challenges with staff turnover and conduct; what steps are you taking to foster a more professional and supportive environment for the residents?
- 3With the recent focus on medication management, could you walk me through your process for ensuring accuracy and safety when administering daily medications?
- 4I see you have a strong rehab-to-home program; how do you maintain that same level of dedicated, compassionate care for long-term residents who may need end-of-life support?
- 5What does a typical social calendar look like for residents, and how do you encourage participation to ensure everyone feels engaged and included in daily life?
- 6How does your leadership team handle communication with families when concerns arise, and what is the best way for us to stay updated on our loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“They supported our father, as well as his entire family and friends, with respect and attention through his last days. We cannot be more grateful or have more respect for the staff and t”
“Nodaway Nursing Home provides exceptional care along with genuine love and support for both residents and their families. Residents enjoy hot, delicious meals, a clean and comfortable environment, and a variety of engaging, fun activities.”
“When I was visiting, the call light was pushed because he had to go to the restroom and needed assistance. After 30 minutes, I went to find someone asking them to help. Then finally after another 10 minutes or so, staff member showed up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
9
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents who fell and were seriously hurt
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nodaway Healthcare has a pattern of recurring deficiencies across nursing staffing, fire safety systems, and resident rights management, with families filing at least two complaints regarding pain management and financial handling. The facility shows persistent issues with registered nurse coverage, fire safety equipment maintenance, and infection control protocols appearing repeatedly from 2022 through 2025. While all deficiencies show correction dates, the recurring nature of similar problems suggests ongoing operational challenges that families should consider carefully.
Apr 21, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 13, 2026Complaint1
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Aug 7, 2025Routine24
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Oct 10, 2024Routine4
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 21, 2024Complaint1
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Ownership & Operations
Who Operates This Facility
Nodaway Healthcare
for profit
Chain Affiliation
Prime Healthcare Management
10 facilities nationwide
Chain avg rating: 1.3/5 · Rank 2 of 11 (Worst)
Ownership & Management
Owners
Gateway Mo2 LLC
Owner · Organization
Blue Sky Basin LLC
Owner (parent company) · Organization
Dkdp Missouri LLC
Owner (parent company) · Organization
Dkyh Missouri LLC
Owner (parent company) · Organization
Sloans Lake Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit primehm.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.