Nightingale at Glenwood
Strong Medicare quality ratings; families often praise warm, family-like atmosphere. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
This facility is highly regarded by many families for its compassionate, family-like environment and successful rehabilitation outcomes. However, because there is a significant, albeit singular, report of poor care standards, we recommend scheduling an unannounced visit to observe staff interactions and cleanliness firsthand before making a decision.
Google Reviews
Google Reviews
8 reviews on Google“Nightingale at Glenwood receives high praise from families who feel their loved ones are treated with genuine warmth and respect, particularly in rehab and end-of-life care. However, there is a stark contrast in feedback, with some reviewers expressing deep dissatisfaction regarding the quality of care and the professionalism of the staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Effective rehabilitation services
- Compassionate end-of-life care
Concerns
- Poor quality of care and unprofessional staff behavior
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star CMS staffing rating, how do you ensure that level of attention translates into consistent, professional interactions for every resident throughout the day?
- 2I’ve read wonderful things about the warm, family-like atmosphere here; could you walk me through a typical day of activities to see how residents stay engaged with one another?
- 3Since rehabilitation services are a noted strength of Nightingale at Glenwood, how do you coordinate those sessions with a resident's daily care routine?
- 4How does your leadership team foster a culture of professionalism and accountability among the staff to ensure that every resident receives the high standard of care you strive for?
- 5With your compassionate reputation for end-of-life care, what does your communication process look like when keeping families updated during sensitive medical situations?
- 6How do you handle medical emergencies or urgent health changes during evening or weekend hours when the administrative team is off-site?
Personalized based on this facility's data
Key Review Excerpts
“Great care! They spoil my mom and treat her like she is a member of their family. I can sleep at night knowing she is safe.”
“My Great-grandpa was there for Therapy earlier this year. He received great rehab and was able to return home. The staff was so caring and supportive.”
“Have had multiple family members in this facility and can honestly say they were treated with the utmost respect from the staff there!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nightingale at Glenwood has recurring issues with heating and ventilation systems across all three surveys, with the most recent deficiency still lacking a correction plan. The facility also shows repeated problems with fire safety systems and smoke detection. While most deficiencies have been corrected, the persistent HVAC issues and outstanding heating system violations suggest ongoing maintenance challenges families should discuss during visits.
Dec 10, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Aug 8, 2024Routine5
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jul 7, 2023Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Nightingale at Glenwood
for profit
Chain Affiliation
Nightingale
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 5 (Best)
Ownership & Management
Owners
Ardj LLC
Owner · Organization
Cutlass Op Family Trust II
Owner (parent company) · Organization
Sri Family Irrevocable Trust
Owner (parent company) · Organization
Braun, Dov
Owner (parent company)
Isaac, Steven
Owner (parent company)
Cutlass Op Family Trust I
Owner (parent company) · Organization
Braun, Aviva
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit glenwoodhr.com
Medicare data downloads
Original nursing home datasets
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