Nightingale at Crossett
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like atmosphere with highly attentive staff and great communication. You can feel confident in the cleanliness of the building and the personalized care provided by the nursing and dietary teams.
Google Reviews
Google Reviews
21 reviews on Google“Families considering Nightingale at Crossett can expect a highly compassionate environment where staff members are frequently described as treating residents like family. Reviewers specifically praise the facility's cleanliness, the attentiveness of the rehabilitation and nursing teams, and the personalized approach to dietary needs.”
Quality Themes
Strengths
- Compassionate and caring nursing staff
- Clean and well-maintained facility
- Excellent communication with family members
- Attentive dietary and housekeeping services
- Engaging activities and social environment
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you typically use resident and family input to make improvements around the facility?
- 2With the recent state inspections, what specific steps has the nursing team taken to address the identified deficiencies and ensure higher care standards?
- 3Since the staffing rating is a key part of daily care, how do you ensure there is enough consistent, familiar staff available for each resident during the night shifts?
- 4What does a typical day of social engagement and activities look like for the residents here to keep them active and connected?
- 5In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating with doctors?
- 6How do you manage nutrition and specialized dietary needs to ensure every resident is getting the right care during mealtimes?
Personalized based on this facility's data
Key Review Excerpts
“The faculty and staff of the facility treat you like family. They are all excellent and exceptional. The therapist, the nurses, the CNAs really all care about you and go above and beyond. The dietician cares what each individual likes and strives to provide they like as well as what they need.”
“Patiently answering all my questions at the beginning was priceless! Thank you doesn't seem enough but a huuu”
“Great communication by staff in a tough rehabilitation situation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nightingale at Crossett shows recurring issues across multiple care areas that persist over time, raising concerns about consistent quality. The facility has repeated problems with food safety and nutrition services appearing in all three surveys, infection control deficiencies spanning multiple years, and ongoing fire safety violations. While the facility corrects most deficiencies when cited, the pattern of recurring violations in critical areas like nutrition, infection control, and safety suggests families should carefully evaluate whether this facility can provide reliable, consistent care.
Apr 22, 2026Routine6
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 19, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Oct 27, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Sep 19, 2024
$12,353
Ownership & Operations
Who Operates This Facility
Nightingale at Crossett
for profit
Chain Affiliation
Nightingale
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 4 of 5
Ownership & Management
Owners
Ardj LLC
Owner · Organization
Cutlass Op Holdings LLC
Owner · Organization
Cutlass Op Holdings LLC
Owner · Organization
Sri Nightingale LLC
Owner · Organization
Cutlass Op Family Trust II
Owner (parent company) · Organization
Sri Family Irrevocable Trust
Owner (parent company) · Organization
Braun, Dov
Owner (parent company)
Isaac, Steven
Owner (parent company)
Jakobowitch, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit nrccrossett.com
Medicare data downloads
Original nursing home datasets
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