Nightingale at Arkadelphia
Strong Medicare quality ratings; families often praise compassionate and patient nursing staff. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and the patience of its nursing staff, particularly with challenging residents. While all available reviews are positive, families should always conduct an in-person tour to observe staff-to-resident interactions during peak hours to ensure the environment matches your loved one's specific needs.
Google Reviews
Google Reviews
18 reviews on Google“Nightingale at Arkadelphia receives consistently high praise from families for its compassionate nursing staff and clean, welcoming environment. Reviewers frequently highlight the facility's ability to handle difficult situations with patience and their effective communication during the transition and care process.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient nursing staff
- Clean and well-maintained facility
- Responsive communication with families
- Effective support during rehab and respite stays
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star CMS rating for health inspections, what specific protocols do you have in place to maintain such a high standard of cleanliness and safety on a daily basis?
- 2I noticed that you are very active in responding to family feedback online; how do you typically keep families updated on their loved one's progress and daily experiences?
- 3With your strong reputation for compassionate nursing care during rehab stays, how do you ensure that same level of patience and attention for long-term residents?
- 4Could you walk me through a typical day of activities for residents here, and how do you tailor those options to suit different interests and mobility levels?
- 5Since your staffing rating is strong, how do you foster that sense of genuine connection between the caregivers and the residents?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and communicating the situation to the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“My husband had a 5-day respite stay. He became extremely uncooperative, but the staff continued to work with him. I’m very grateful.”
“The facility is clean and smells really nice every day..They have been a true blessing caring for Mom and her many issues at 93.”
“My Mom was in rehab after hip surgery. The nurses and CNAs were very respectful and caring. Any concerns we had were immediately addressed!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning deficiencies including families filing complaints about resident protection from abuse and inadequate care treatment. The most recurring issues involve fire safety systems (smoke detection, alarms), electrical safety, and food handling problems that appeared twice. While all deficiencies show correction dates, the pattern of safety violations and complaint-triggered issues about fundamental resident protection warrant careful consideration during your visit.
Sep 18, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Jun 20, 2024Routine3
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Aug 31, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 11, 2023Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Nightingale at Arkadelphia
for profit
Chain Affiliation
Nightingale
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Ardj LLC
Owner · Organization
Cutlass Op Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit nrcarkadelphia.com
Medicare data downloads
Original nursing home datasets
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