Nhc Healthcare, Tullahoma
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 30 Google reviews
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What this means for your family
This facility has a strong reputation for physical therapy and clean, well-maintained surroundings. However, because multiple families have reported serious safety incidents and inconsistent staff responsiveness, we strongly recommend you visit frequently and monitor your loved one's care closely, particularly regarding hygiene and transfer safety.
Google Reviews
Google Reviews
30 reviews on Google“NHC Healthcare in Tullahoma receives polarized feedback, with many families praising the rehab therapy team and the facility's cleanliness, while others report serious concerns regarding patient safety and staff professionalism. While some families feel their loved ones received compassionate care, multiple reports of neglect, including a patient being dropped from a lift and unaddressed medical emergencies, suggest significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Strong communication with hospice partners
Concerns
- Negligence regarding patient safety and falls (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
- Inadequate hygiene or personal care assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for physical therapy, how do you integrate those therapy goals into a resident's daily routine?
- 2I noticed some feedback regarding fall prevention; what specific protocols or monitoring systems do you have in place to ensure resident safety during transfers and mobility?
- 3Could you walk me through how your team ensures consistent personal care and hygiene assistance throughout the day?
- 4Since dining experiences are a priority for us, could you share how you accommodate individual preferences or dietary needs to make mealtimes more enjoyable?
- 5How do you foster a positive and professional culture among your staff to ensure that every resident feels treated with kindness and respect?
- 6In the event of a medical emergency, what is your standard process for stabilizing a resident and communicating with the family?
Personalized based on this facility's data
Key Review Excerpts
“The facility is cozy and has a lot of good activities like piano and musical performances that were so important for my grandmother.”
“My blood sugar tanked four time while i was there the medical team was awesome helping me out this is a wonderful place,”
“The staff here are very caring and committed to their jobs. They took excellent care of my family and even helped in saving my mom's life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that resulted in deficiencies related to resident protection from abuse and inadequate treatment care. This facility shows recurring problems across three key areas: resident assessment and care planning, infection control, and safety compliance. While all deficiencies have correction dates, the pattern of repeated issues with care planning and infection control across multiple surveys suggests ongoing operational challenges that families should discuss during visits.
Jun 11, 2025Routine11
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 13, 2024Routine5
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 31, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare, Tullahoma
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 42 of 65
Ownership & Management
Owners
Morgan Stanley Institutional Advisors LLC
Owner (parent company) · Organization
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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