Nhc Healthcare, Somerville
Strong Medicare quality ratings; families often praise clean, odor-free environment. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
While many families report a clean environment and compassionate staff, the recent allegations of medical neglect and staffing cuts are serious. We strongly advise you to tour the facility, ask specifically about the current nurse-to-patient ratio, and inquire about their clinical oversight protocols for residents with chronic health conditions.
Google Reviews
Google Reviews
18 reviews on Google“NHC HealthCare, Somerville receives polarized feedback, with some families praising the staff's compassion and the facility's cleanliness, while others report serious concerns regarding patient neglect and staffing cuts. Recent negative reviews highlight a decline in quality, specifically citing issues with medical oversight and the management of patient health. Families should weigh the positive reports of staff engagement against the critical warnings regarding clinical care standards.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Compassionate and friendly nursing staff
- Effective communication with families
- Engaging activities like bingo and grooming services
Concerns
- Reports of patient neglect and poor medical outcomes (e.g., bed sores, high blood sugar) (mentioned by 2 reviewers)
- Staffing levels cut to meet budget goals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific protocols do you have in place to ensure the environment stays odor-free and comfortable for residents?
- 2We are so impressed by the 5-star health inspection rating; how does your team ensure that medical outcomes, like managing blood sugar levels, remain a top priority for every resident?
- 3Since we value clear communication, how does the nursing staff typically keep families updated on any changes in a resident's daily health or medication needs?
- 4Could you tell us more about the daily schedule, specifically regarding social activities like bingo or the grooming services mentioned in your positive feedback?
- 5In the event of a medical emergency during the night, what is the specific process for notifying the family and ensuring immediate care is provided?
- 6With the high praise for your compassionate nursing staff, how do you ensure that every resident receives personalized attention even during busy shifts?
Personalized based on this facility's data
Key Review Excerpts
“My relative was cared for at this facility and they did an excellent job , the nurses and staff did a remarkable job with our family member .”
“Since the administrator Janet Hunt started in 2021 this center has gone down hill! She is only concerned about what looks good on paper and how nice the building looks. Staffing levels have been cut to accommodate her budget which negatively impacts patient care.”
“My mother enjoyed the staff, loved having her hair and nails done and really loved the bingo. Mom was truly happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
NHC Healthcare Somerville has a relatively clean inspection record with only 3 minor deficiencies found during one survey in 2019. The facility had issues with food safety procedures, care planning standards, and infection control protocols, but all deficiencies were corrected by the provider. With no recent violations or complaint-driven inspections, this represents a generally positive safety record for families to consider.
Feb 19, 2026Routine5
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 15, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare, Somerville
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 12 of 65 (Best)
Ownership & Management
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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