Nhc Healthcare - Clinton
Strong Medicare quality ratings; families often praise effective rehabilitation therapy team. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
While some families report positive rehabilitation outcomes, the recurring allegations of neglect and unsanitary conditions are serious red flags. If you choose to consider this facility, we strongly recommend unannounced visits to inspect cleanliness and observing how staff interact with residents during off-peak hours.
Google Reviews
Google Reviews
18 reviews on Google“NHC Healthcare - Clinton receives highly polarized feedback, with some families praising the therapy team and staff kindness, while others report severe concerns regarding neglect, hygiene, and unprofessional conduct. Multiple reviewers have raised alarms about poor communication, cleanliness issues, and inadequate medical oversight for vulnerable residents. Prospective families should approach this facility with caution and conduct thorough, in-person visits.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Bright and clean facility environment
- Attentive care on specific wings
Concerns
- Neglect and lack of basic patient care (mentioned by 5 reviewers)
- Unsanitary conditions and pest issues (mentioned by 2 reviewers)
- Poor communication and unprofessional staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, how do you ensure that residents receiving therapy also receive consistent, daily personal care and hygiene support?
- 2I noticed some feedback regarding communication; what is the standard process for family members to receive updates on their loved one's daily well-being and medication adjustments?
- 3Could you walk me through your current protocols for maintaining room cleanliness and pest control to ensure a comfortable living environment?
- 4How do you foster a sense of community and daily engagement for residents, especially those who may not be participating in the rehabilitation programs?
- 5What specific training or oversight measures are in place to ensure that staff interactions remain professional and attentive throughout all shifts?
- 6In the event of a medical concern or emergency, what is your protocol for notifying family members, and how quickly can we expect a response from the nursing team?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was here for several years before she passed a few years ago. They took great care of her and treated her like their own family.”
“My mother is enrolled in rehabilitation at this facility. The staff is outstanding and she is improving every week. NHC is bright and clean.”
“ROACHES CRAWLING UP CURTAIN between ME & ROOMMATE & AROUND & UNDER BED. ROACHES IN BATHROOM EVERY TIME YOU TURN ON LIGHT”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
NHC Healthcare - Clinton has 8 deficiencies across 3 surveys, with all violations corrected by the facility. The most recurring issues involve infection control (appearing twice across different surveys), fire safety, and resident assessment practices. While infection control problems have persisted across multiple inspections, the facility has addressed each deficiency when cited, suggesting responsiveness to regulatory oversight.
Apr 3, 2025Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 31, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Dec 22, 2021Routine4
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare - Clinton
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 23 of 65 (Best)
Ownership & Management
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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