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Nh Assisted Living of Spring LLC

Families consistently rate this highly — reviewers highlight attentive and compassionate nursing and care staff. Schedule a visit to confirm the fit.

21327 Falvel Road, Spring, TX 7738816 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.7/5

based on 47 Google reviews

5
4
3
2
1
Nh Assisted Living of Spring LLC Assisted Living in Spring, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a small, intimate, and highly active memory care environment with great food and staff. However, you should explicitly ask about their policy on annual rate increases and review your current contract terms to avoid the billing surprises mentioned by previous residents.

Google Reviews

Google Reviews

47 reviews on Google

Families considering this facility will find a community highly praised for its warm, home-like atmosphere and exceptionally attentive staff, particularly in the memory care wing. While recent reviews highlight a significant positive transformation under new management, some past concerns regarding sudden rate increases and specific instances of poor communication should be addressed during your tour.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities10.0MedsN/AMemory9.0Comms9.0Value7.0

Strengths

  • Attentive and compassionate nursing and care staff
  • Engaging and creative activity programming
  • Clean, well-maintained, and 'home-like' environment
  • Strong communication between staff and families
  • Personalized care due to small resident population

Concerns

  • Unexpected monthly rate increases
  • Past issues with staff professionalism and communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'19(6)5.03.7'21(3)4.01.0'23(1)4.85.0'25(12)5.0'26(4)

Distribution · 78 analyzed

5
73
4
0
3
0
2
0
1
5
32 reviews posted between Sep 4, 2024Sep 7, 2024 · 32 were 5-star

How They Respond to Reviews

30%response rate
Generic

The owner uses highly repetitive, templated responses for most 5-star reviews, often repeating the exact same paragraph about 'delicious and nutritious meals.' While they do attempt to address negative reviews, they often do so by justifying business decisions or shifting responsibility.

Questions for Your Tour

  • 1With such a small and intimate community of 16 residents, how do you ensure each person's specific daily routine and preferences are incorporated into their care plan?
  • 2We've heard wonderful things about the creative programming here; could you tell us more about some of the specific activities planned for the memory care residents this month?
  • 3Since the facility feels so much like a home, how does the nursing staff manage medical emergencies or changes in health status during the overnight hours?
  • 4How do you maintain the strong, consistent communication with families that your community is known for, especially regarding day-to-day updates?
  • 5Can you walk us through your process for managing monthly service fees to help us understand how any potential rate adjustments are communicated to families?
  • 6What steps does the management team take to ensure the high level of professionalism and care consistency that residents and families expect here?

Personalized based on this facility's data


Key Review Excerpts

The extra care and attention to his declining health is very much appreciated as we have worked together with his doctors to develop a plan for his care these last several months and going forward.

Family member of a resident · 2024★★★★★

Since the new management took over, my mom's experience at this memory care facility has significantly improved. The staff is attentive, communicates regularly about her needs, and keeps me updated on her well-being.

Family member of a resident · 2024★★★★★

As a Hospice RN who sees patients at many facilities none can compare to the care my patients receive at countryside.

Hospice RN · 2024★★★★★
Source: 47 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
12deficiencies

Key Findings

NH Assisted Living of Spring LLC has had several inspections resulting in violations related to health codes, such as medication counseling and food handling, as well as significant Life Safety Code deficiencies regarding fire alarms, sprinklers, and emergency planning. No formal enforcement actions were found in the provided report.

Jan 29, 2021Routine

Health Code (5 violations)

Health CodeCorrected Jan 30, 2021

The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.

Health CodeCorrected Feb 5, 2021

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Feb 1, 2021

The facility failed to designate a manager in writing, or did not have proof of the manager's qualifications.

Health CodeCorrected Feb 1, 2021

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Health CodeCorrected Feb 15, 2021

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoiled, as required.

Feb 21, 2020Routine

Life Safety Code (7 violations)

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 9, 2020

The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Mar 20, 2020

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nh Assisted Living of Spring LLC

Organization Type

for profit

Management Company

ENRICHED SENIOR LIVING, LLC

Administrator

RAE BREWER, LVN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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