Newport House
Strong Medicare quality ratings; families often praise excellent, multidisciplinary care teams. Still worth an in-person visit.
based on 6 Google reviews

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What this means for your family
Newport House is a strong candidate for those prioritizing high-frequency therapy and a welcoming, well-maintained environment. Because the available reviews are overwhelmingly positive but lack detailed critiques, we recommend scheduling an in-person tour to observe staff-to-resident interactions during a busy time of day.
Google Reviews
Google Reviews
6 reviews on Google“Newport House is highly regarded for its robust therapy programs and attentive, multidisciplinary care teams. Families consistently praise the facility's beautiful environment and the staff's ability to build strong, personalized relationships with both residents and their relatives.”
Quality Themes
Tap a score for detailsStrengths
- Excellent, multidisciplinary care teams
- Robust and frequent therapy sessions
- Beautiful, well-maintained facility
- Strong engagement with families
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that Newport House has a 5-star staffing rating, how does your multidisciplinary team coordinate daily to ensure personalized care for each of the 96 residents?
- 2I noticed the facility is beautifully maintained; could you walk me through how you integrate your robust therapy sessions into the residents' daily schedules?
- 3Since you have a strong reputation for family engagement, what are the best ways for us to stay involved and connected with our loved one's care plan?
- 4Regarding the two recent state violations, could you share what steps the facility has taken to address those specific areas and prevent future occurrences?
- 5How does your medical team handle urgent health changes or emergencies, especially during evening and weekend hours?
- 6With your focus on frequent therapy, how do you balance those sessions with social activities to ensure residents still have time to enjoy the facility's common spaces?
Personalized based on this facility's data
Key Review Excerpts
“The place is absolutely beautiful. He received therapy twice a day, several activities to attend, meals were good.”
“The care she has received is excellent from the nurses, aides, PT/OT, Social Workers and everyone in between. They really get to know the patient as well as their families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Newport House shows recurring fire safety and electrical system deficiencies across multiple surveys, with similar issues appearing in 2022, 2023, and 2024, suggesting persistent infrastructure problems. The facility also has violations in resident rights and medication labeling. One family filed a complaint regarding failure to notify families of resident situations, which remains uncorrected as of the most recent inspection.
Jan 29, 2026Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 29, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Sep 4, 2024Routine4
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 25, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Newport House
nonprofit
Chain Affiliation
Immanuel
3 facilities nationwide
Chain avg rating: 4.7/5 · Rank 2 of 3 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit immanuel.com
Medicare data downloads
Original nursing home datasets
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