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Nursing HomeMedicaid

New Vista Nursing & Rehabilitation Ctr

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

300 Broadway, Mount Pleasant/lower Broadway · Newark, NJ 07104340 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 121 Google reviews

5
4
3
2
1
New Vista Nursing & Rehabilitation Ctr Nursing Home in Newark, NJ — Street View
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What this means for your family

While the rehabilitation therapy program is frequently praised for helping patients recover, the facility suffers from significant infrastructure issues, specifically chronic elevator failures. Families should be extremely cautious and conduct frequent, unannounced visits, as multiple reports cite concerns regarding nursing responsiveness, hygiene, and medication management.

Google Reviews

Google Reviews

121 reviews on Google
New Vista Nursing & Rehabilitation Center receives highly polarized feedback, with some families praising the therapy team and specific staff members, while others report severe neglect and systemic operational failures. Common complaints include chronic elevator malfunctions, poor food quality, and significant concerns regarding nursing responsiveness and patient safety. Families considering this facility should be aware of the stark contrast between positive rehabilitation experiences and reports of substandard long-term care.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective short-term rehabilitation therapy
  • Engaging activities department
  • Specific staff members noted for compassion
  • Clean, well-maintained physical environment (cited by some)

Concerns

  • Chronic elevator malfunctions (mentioned by 6 reviewers)
  • Poor food quality and lack of variety (mentioned by 6 reviewers)
  • Inattentive or rude nursing/CNA staff (mentioned by 9 reviewers)
  • Poor communication and lack of callbacks (mentioned by 3 reviewers)
  • Hygiene issues (urine smells, bedsores, roaches) (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(4)'18(7)'20(6)'22(10)'24(18)'26(17)

Distribution · 126 analyzed

5
73
4
5
3
3
2
8
1
37
20 reviews posted between Aug 21, 2025Aug 28, 2025 · 20 were 5-star
10 reviews posted between Aug 24, 2025Aug 28, 2025 · 10 were 5-star

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the facility's size, what is your current plan or timeline for addressing the ongoing elevator maintenance to ensure residents can move freely between floors?
  • 2I noticed some feedback regarding the dining experience; what steps are you taking to improve the variety and quality of the meals served to residents?
  • 3With the recent health inspection results, what specific improvements have been implemented to ensure the facility meets higher standards of cleanliness and hygiene?
  • 4How does your nursing team ensure consistent communication with families, especially when it comes to timely updates on changes in a resident's condition or care plan?
  • 5I see your team is active in responding to feedback online; how do you use that input to foster a more responsive and compassionate culture among the nursing and CNA staff?
  • 6The activities department seems to be a highlight here—could you share some examples of how you tailor these programs to keep residents engaged and socially connected?

Personalized based on this facility's data


Key Review Excerpts

The therapy team was supportive and helped me make real progress, and the nurses and aides were always kind and attentive.

Rehab patient · 2026★★★★★

My husband is a resident there and I talked to more people when they were trying to get his SS Check, than I can, now that they are getting paid. I have placed two calls in the past week with regards to some concerns, requested a callback and I'm still waiting.

Long-term resident's family · 2024☆☆☆☆

The 4th floor smells of urine. The State needs to investigate the management of this facility. ASAP!!!!

Visitor · 2025☆☆☆☆
Source: 121 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.85hrs
OK
Registered nurses for medical care
Total Nursing
4.20hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
19.4%
NJ
15.7%
Essex
21.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
NJ
11.7%
Essex
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
15.5%
NJ
12.7%
Essex
23.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.3%
NJ
9.1%
Essex
13.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.7%
Worse than Avg
Here
90.7%
US
95.5%
NJ
97.2%
Essex
96.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
19.5%
NJ
18.9%
Essex
19.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.1%
Worse than Avg
Here
61.1%
US
81.8%
NJ
78.7%
Essex
82.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.3%
Worse than Avg
Here
66.3%
US
79.8%
NJ
80.1%
Essex
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Essex
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
18penalties
Near state avg (8.5)
12 complaint-triggered
$107,324 in fines

This facility has concerning patterns with 12 complaint-triggered deficiencies where families filed reports, including serious issues around resident abuse protection and investigation procedures. The most recurring problems involve fire safety and building code violations, medication management, and food safety/dietary services. While all documented deficiencies show correction dates, the facility continues to struggle with similar issues across multiple surveys, particularly regarding resident protection, safety systems, and basic care standards.

Apr 9, 2026Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 22, 2025Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Mar 27, 2025Complaint
7
0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 6, 2024Routine
30
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0881Minimal · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Feb 6, 2024Complaint
3
0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Sep 28, 2021Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Federal Penalties

Fine

Feb 20, 2024

$4,938

Fine

Feb 12, 2024

$4,938

Payment Denial

Feb 6, 2024

28-day denial

Fine

Jan 22, 2024

$14,814

Fine

Jan 8, 2024

$4,938

Fine

Jan 2, 2024

$4,587

Fine

Dec 11, 2023

$13,762

Fine

Nov 20, 2023

$4,587

Fine

Nov 13, 2023

$4,587

Fine

Nov 6, 2023

$4,587

Fine

Oct 30, 2023

$4,587

Fine

Oct 23, 2023

$4,587

Fine

Oct 17, 2023

$4,235

Fine

Oct 10, 2023

$3,882

Fine

Sep 18, 2023

$9,527

Fine

Aug 14, 2023

$2,470

Fine

Aug 7, 2023

$2,117

Fine

Jul 17, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

New Vista Nursing & Rehabilitation Ctr

Organization Type

for profit

Ownership & Management

Owners

Bider, Rifka

Owner

45%

Kleiman, Rivka

Owner

55%

Key personnel

Kleiman, BoruchOfficer / DirectorKleiman, TzviOfficer / DirectorKleiman, BoruchManager
Source: Medicare provider data

Contact

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References & Resources

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