Nursing HomeMedicaid

New Hampton Nursing & Rehab Center

Strong Medicare quality ratings; families often praise clean and bright facility. Still worth an in-person visit.

703 South Fourth Avenue, New Hampton, IA 50659|46 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 5 Google reviews

(641) 394-4153 Directions Website

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What this means for your family

Given the limited and conflicting feedback, it is difficult to gauge the current standard of care. We recommend scheduling an in-person tour to observe staff interactions and cleanliness firsthand, as the few available reviews do not provide a comprehensive picture of daily operations.

Google Reviews

5 reviews on Google

“New Hampton Nursing & Rehab Center receives limited feedback, with most reviews lacking descriptive text. While one reviewer praises the knowledgeable staff and clean environment, another reports unprofessional and disrespectful behavior, indicating inconsistency in the quality of care and staff conduct.”

Quality Themes

Tap a score for details

Strengths

Clean and bright facility
Knowledgeable staff
Friendly and kind interactions

Rating Trends

Tap a year to see what changed

Distribution · 6 analyzed

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1With 11 state violations reported over the past year, could you walk me through the steps the facility has taken to address those specific concerns and improve oversight?
2I noticed your team is very responsive to feedback online; how do you typically incorporate family input into the daily care plan for residents?
3Given the smaller, 46-resident capacity of New Hampton, how does this intimate setting help your staff provide more personalized attention compared to larger facilities?
4Since your staffing rating is strong, how do you ensure that the friendly, kind interactions mentioned by others are consistently maintained across all shifts?
5Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and social within the facility?
6How does your medical team coordinate with local hospitals or specialists when a resident requires urgent care beyond what is available on-site?

Personalized based on this facility's data

Key Review Excerpts

“Knowledgeable, friendly and kind staff. This facility is clean and bright every time I go there, and the residents are well cared for.”

Visitor · 2017★★★★☆

“Staff is very unprofessional, and disrespectful”

Visitor · 2021★☆☆☆☆

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.22hrs

Registered nurses for medical care

Total Nursing

3.42hrs

83%

All nurses + aides combined

Staff Turnover

41%

Lower is better (< 30% = good)

RN Turnover

14%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.0%

Better than Avg

Here

6.0%

19.5%

20.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility5.6%

Better than Avg

Here

5.6%

15.5%

19.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility2.1%

Better than Avg

Here

2.1%

12.1%

4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility7.8%

Better than Avg

Here

7.8%

15.3%

17.5%

⚠️

Residents who fell and were seriously hurt

↓ Lower is better

This Facility12.5%

Worse than Avg

Here

12.5%

3.2%

3.7%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

14.4%

17.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.9%

Better than Avg

Here

91.9%

81.8%

84.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Mixed vs Avgs

Here

1.9%

1.6%

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (6.2)

5 complaint-triggered

Clean record — no deficiencies

This facility has concerning complaint-triggered deficiencies, with families reporting issues that led to citations for resident abuse and neglect protection, inadequate nursing staffing, and failure to accommodate resident preferences. The facility shows recurring problems with fire safety systems and emergency exits across multiple surveys, though these appear to be corrected each time. All deficiencies have correction dates, but the pattern of repeated safety violations and recent serious complaints about resident protection warrant careful consideration during any visit.

Jul 9, 2025Routine2 findings

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jan 10, 2025Complaint5 findings

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 18, 2024Routine3 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Mar 7, 2024Routine6 findings

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

11deficiencies

Jun 18, 2026OtherNo deficiencies

Clean