New Bethany
Limited public data on New Bethany. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 11 Google reviews

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What this means for your family
While the facility has a long history of providing religious-based care and some staff members are noted as being very caring, recent reviews contain extremely serious allegations of abuse and lack of transparency. If you consider this facility, you must perform your own rigorous on-site inspections and specifically ask about their protocols for incident reporting and pest control.
Google Reviews
Google Reviews
11 reviews analyzed“New Bethany offers a long-standing, mission-driven care environment with a dedicated nursing and religious presence, but families should be extremely cautious regarding recent reports of serious misconduct. While some praise the caring nature of the staff and the comprehensive services provided, other reviewers have raised alarming allegations regarding resident abuse, lack of oversight, and hygiene issues.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive staff members
- Comprehensive services for various care levels
- Strong religious and spiritual atmosphere
- Established, long-running community reputation
Concerns
- Allegations of resident abuse and lack of supervision
- Issues with facility cleanliness (pests)
- Inaccurate communication regarding readmission and care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the caring and attentive nature of your staff; how do you ensure that this level of personal attention remains consistent across all shifts?
- 2Since New Bethany has such a long-running reputation in the community, how has the facility evolved to meet the modern needs of your 76 residents?
- 3We really value a strong spiritual foundation; could you tell us more about the religious and spiritual services or activities available to residents?
- 4What specific protocols do you have in place to ensure the facility stays impeccably clean and well-maintained for the comfort of the residents?
- 5How does the communication process work between the care team and families, especially when it comes to updates regarding care changes or hospital readmissions?
- 6In the event of a medical emergency during the night, what is the immediate procedure for getting a resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“The staff are all very caring and you can be seen in the way they talk to residents, walking down the halls, you’ll hear residents and staffing”
“The supervisor let's the caregivers abuse the residents. The sisters don't do anything but answer phones and pass mail out. The supervisor covers up falls and incident reports...”
“If you have a parent in need of care this is the place to take them. They service every need.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 25, 2026InspectionClean
The inspection identified multiple deficiencies across several areas, including immediate safety hazards (Type A) related to unsecured chemicals and equipment, and numerous Type B deficiencies concerning recordkeeping and compliance. Key areas needing immediate attention are securing hazardous materials, maintaining complete medication logs, and ensuring all resident and staff records are fully documented.
Sep 9, 2025OtherClean
The facility underwent an unannounced Case Management visit. The Licensing Program Analysts reviewed outcomes for three separate incident reports submitted to licensing. All reviewed outcomes were found to be within regulation, and no deficiencies were cited during this visit.
Aug 9, 2025ComplaintClean
This report details a complaint investigation conducted on August 9, 2025, regarding allegations that staff were preventing a resident from receiving hospice care. The department found the allegations to be UNFOUNDED, meaning they were determined to be false or without reasonable basis. No deficiencies were cited during this investigation.
Feb 26, 2025InspectionClean
The facility underwent a required unannounced Annual Inspection on 02/26/2025. The inspector noted that the facility was clean, odor-free, and that fire exit routes were clear. No deficiencies were issued during this visit, though the facility was requested to submit several updated documents by March 15, 2025.
Oct 21, 2024OtherClean
The facility underwent a case management visit following a report of an incident. The Licensing Program Analyst reviewed the resident's chart and spoke with the administrator and another staff member. No discrepancies were observed, and consequently, no citations were issued.
Sep 27, 2024OtherClean
The facility was inspected for a case management review following an incident report. The primary deficiencies cited relate to the failure to adhere to mandatory reporting requirements for resident incidents. Specifically, the facility was cited for not submitting required reports to the Department within the stipulated timeframe.
Feb 23, 2024ComplaintClean
The facility underwent a required unannounced Annual Inspection. Three Type A deficiencies were cited, indicating immediate health and safety risks. These issues relate to improper hot water temperature in a common bathroom, unsecured access to dangerous items in the kitchen, and improper medication documentation/storage.
Feb 23, 2024InspectionClean
The facility underwent a required unannounced Annual Inspection. Three Type A deficiencies were cited, indicating immediate health and safety risks. These issues relate to improper hot water temperature in a common bathroom, unsecured access to dangerous items in the kitchen, and improper medication documentation/storage.
Ownership & Operations
Who Operates This Facility
Franciscan Hospitaller Sisters of the I.c.
ELDAOUCH,BASUNY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit newbethanyconfhic.org
Medicare data downloads
Original nursing home datasets
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