Nazareth Rose Garden of Napa
Limited public data on Nazareth Rose Garden of Napa. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
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What this means for your family
This facility is a strong option if budget is a primary concern, as several reviewers highlight its affordability and the presence of long-term, caring staff. However, you should be extremely cautious regarding the management; multiple families have reported feeling ignored or mistreated by administrators during critical moments.
Google Reviews
Google Reviews
8 reviews on Google“Families can expect affordable care and a long-tenured, caring staff, particularly within the memory care unit. However, there are serious reports of unprofessional management behavior during difficult times and instances of poor communication from administrators.”
Quality Themes
Tap a score for detailsStrengths
- Affordable pricing
- Long-tenured, caring staff
- Effective memory care services
- Convenient nearby amenities
Concerns
- Unprofessional management/communication during end-of-life or sensitive situations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the long-tenured staff here; how do you ensure that same level of consistent, caring connection is maintained as residents transition into the community?
- 2Could you tell us more about the daily dining experience and what kind of nutritional variety is offered for the residents' meals?
- 3In sensitive moments or during significant changes in a resident's health, what is your process for ensuring the family is kept closely and professionally informed?
- 4Since you offer effective memory care services, what specific daily activities or sensory programs are in place to engage residents with cognitive decline?
- 5How is the medical response plan structured for emergencies that might occur during the overnight hours?
- 6With the convenient nearby amenities, do you ever organize outings or excursions for the residents to enjoy the local Napa area?
Personalized based on this facility's data
Key Review Excerpts
“Nazareth Rose Garden is assisted Living and Memory care Facility. It’s very affordable and staff are great… who’s been working more than decade in same location. Staff are very caring and loving .”
“Staff are helpful and the food is good...Shanti, the director, really cares about the residents and their well being...”
“my father passed away here and the Director and manager all ignored me and my family as we were there. They had some kind of complaint about my father and treated us like left out trash.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 2, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 17, 2025InspectionClean
The facility underwent a required 1-year annual inspection. The inspection noted several areas for improvement, including water temperature variations in bathrooms and required staff training updates. However, the final section of the report explicitly states that no deficiencies were cited during the inspection.
May 13, 2025OtherClean
The inspection was a case management visit conducted to gather information and perform a safety and wellness check regarding two incident reports and a SOC341 for Resident 1. The Licensing Program Analyst interviewed the resident and reviewed records. No deficiencies were cited during this visit.
Apr 24, 2025OtherClean
The facility underwent a case management follow-up visit concerning an incident report. The Licensing Program Analyst made observations, obtained documents, and conducted interviews. No deficiencies were cited during this visit.
Feb 4, 2025OtherClean
The facility underwent a case management visit following an allegation of abuse. The Licensing Program Analysts met with the Administrator and reviewed records. No citations were issued during this visit, and the department plans to follow up for further details.
Feb 4, 2025OtherClean
The facility underwent a case management visit following an allegation of abuse. The Licensing Program Analysts met with the Administrator and reviewed records. No citations were issued during this visit, and the department plans to follow up for further details.
Jan 21, 2025InspectionClean
The inspection revealed two deficiencies: one Type A citation regarding hot water temperature controls, which poses an immediate health risk, and one Type B citation concerning the lack of documented quarterly emergency drills. The facility must address both the water temperature regulation and the documentation of emergency preparedness drills by their respective due dates.
Jan 9, 2025ComplaintClean
This report details an investigation into a complaint regarding a scabies outbreak. The investigation found that the allegation was unfounded, meaning the complaint was determined to be false or without reasonable basis. No deficiencies were cited in this report.
Ownership & Operations
Who Operates This Facility
Nazareth Rose Garden of Napa INC
RAGLAND, SHANTI
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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