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Assisted Living

Nanaws Place 2

Families consistently rate this highly — reviewers highlight compassionate and loving care. Schedule a visit to confirm the fit.

106 Herberta, Pottsboro, TX 7507615 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.0/5

based on 8 Google reviews

5
4
3
2
1
Nanaws Place 2 Assisted Living in Pottsboro, TX — Street View
Street View

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What this means for your family

The facility is praised for its deep emotional warmth and loving staff during difficult transitions. However, because many reviews lack specific details about medical care or amenities, families should conduct an in-person visit to verify clinical standards.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a highly compassionate and loving environment, particularly noted for the care provided during end-of-life transitions. However, the facility has a history of extremely low ratings and lack of detail in recent years, making it difficult to assess specific operational standards like food or cleanliness.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and loving care
  • Attentive and kind staff

Rating Trends

Tap a year to see what changed

2341.02019(2)5.02020(6)5.02022(1)

Distribution

5
6
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the community is so intimate with only 15 residents, how does that small size help your staff provide that extra level of attentive and kind care mentioned by families?
  • 2We've heard wonderful things about the compassionate nature of your team; how do you ensure that this loving atmosphere is maintained during shift changes?
  • 3What kind of daily activities or social outings do you organize to help the residents stay engaged with one another in such a close-knit setting?
  • 4In a smaller community like Nanaws Place 2, what is the specific protocol for handling a medical emergency or a sudden change in a resident's health after hours?
  • 5How do the staff members get to know the unique personalities and preferences of each resident to ensure the care feels truly personalized?
  • 6With such a small resident population, how do you foster a sense of community and prevent anyone from feeling isolated?

Personalized based on this facility's data


Key Review Excerpts

This place is the most loving, comfortable place there is. We struggled so much what to do about my mom when she got so sick we couldn't take care of her anymore. We didn't want to put her anywhere but had to. We didn't want Medicaid to do it either. So we went to Nana's. Just pure love. The best staff anyone could highly recommend them.

Family of a short-term resident · 2022★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
11deficiencies

Key Findings

The most recent inspection in June 2023 identified issues regarding staff training documentation, resident service plans, medication storage, and disease control policies. Previous inspections in early 2019 highlighted several structural and safety concerns related to fire safety, emergency planning, and climate control systems.

Jun 27, 2023Routine

Health Code (4 violations)

Health CodeCorrected Jul 3, 2023

The facility failed to have a refrigerator with a designated and locked storage area for medications requiring refrigeration.

Health CodeCorrected Jun 28, 2023

The facility failed to have documented evidence that direct care staff had completed all required continuing education.

Health CodeCorrected Jun 30, 2023

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Jul 5, 2023

The facility failed to implement, enforce or have written policies for the control of communicable diseases including tuberculosis (TB) screening and provision of a safe and sanitary environment for employees and residents.

Jan 17, 2019Routine

Life Safety Code (7 violations)

Life Safety CodeCorrected Feb 11, 2019

The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Feb 7, 2019

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Jan 29, 2019

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Jan 24, 2019

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Jan 30, 2019

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Life Safety CodeCorrected Jan 20, 2019

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Feb 7, 2019

The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 32.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Donna Higginbotham

Organization Type

for profit

Administrator

DONNA HIGGINBOTHAM

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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