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Nursing HomeMedicaid Investigative

Mymichigan Medical Center Sault

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

500 Osborn Boulevard, Sault Ste. Marie, MI 4978351 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Mymichigan Medical Center Sault Nursing Home in Sault Ste. Marie, MI — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (11 vs median 8.0)

Below average in MI · Meets national RN staffing standard · Above recommended total nurse staffing · $4,545 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. The facility has 11 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.16hrs
OK
Registered nurses for medical care
Total Nursing
4.61hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.4%
Worse than Avg
Here
33.4%
US
15.3%
MI
13.1%
Chippewa
17.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
15.4%
MI
15.0%
Chippewa
10.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.0%
Worse than Avg
Here
31.0%
US
19.4%
MI
20.2%
Chippewa
22.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
14.4%
MI
11.2%
Chippewa
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
MI
4.2%
Chippewa
3.4%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
4.9%
MI
5.4%
Chippewa
6.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
81.8%
MI
83.0%
Chippewa
89.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
MI
1.2%
Chippewa
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
4penalties
Above state avg (9.8)
7 complaint-triggered
$4,545 in fines

MyMichigan Medical Center Sault has a concerning pattern of complaint-triggered inspections, with seven families filing reports that led to deficiencies in accident prevention, medication management, and neglect reporting. The facility shows recurring issues across safety supervision, nutrition and dietary services, and infection control that persist across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the repeated nature of safety and care issues warrants careful consideration.

Jan 14, 2026Routine
13
0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0346ModerateCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354ModerateCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0887ModerateCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0232MinorCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0554MinorCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0628MinorCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0745MinorCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0881MinorCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Mar 13, 2025Complaint
1
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 19, 2025Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 31, 2025Complaint
2
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 16, 2025Complaint
1
0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 4, 2024Routine
12
0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0810ModerateCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0345MinorCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0808MinorCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Payment Denial

Dec 4, 2024

32-day denial

Fine

Aug 28, 2023

$2,797

Payment Denial

Jul 27, 2023

10-day denial

Fine

May 30, 2023

$1,748

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mymichigan Medical Center Sault

Organization Type

nonprofit

Ownership & Management

Key personnel

Anderson, MaxineOfficer / DirectorCoates, ThomasOfficer / DirectorGorde, TriciaOfficer / DirectorPalmer, CharlesOfficer / DirectorSavoie, MarkOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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