Muskingum Skilled Nursing & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Bottom 25% in OH · Critically understaffed (RN) · $198,726 in fines
What this means for your family
While the facility has historically been praised for its therapy services, recent reports indicate a concerning decline in cleanliness and staff responsiveness. Families should conduct an unannounced visit to observe current sanitation standards and staffing levels before making a decision.
Google Reviews
Google Reviews
13 reviews on Google“Muskingum Skilled Nursing & Rehabilitation receives highly polarized feedback, with some families praising the dedication of the therapy and nursing staff for rehabilitation, while others report severe concerns regarding hygiene, staffing levels, and basic care. Recent reviews highlight significant issues with facility cleanliness, responsiveness to visitors, and the management of residents' personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical and occupational therapy team
- Caring and friendly nursing staff reported by some
- Effective medical care for short-term rehabilitation
Concerns
- Inadequate staffing leading to poor response times and lack of resident mobility (mentioned by 2 reviewers)
- Poor hygiene and sanitation standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has 50 residents, how do you ensure that staff are consistently available to assist with mobility and timely response to call lights throughout the day?
- 2Could you walk me through the specific protocols currently in place to maintain high standards of cleanliness and sanitation in resident rooms and common areas?
- 3I noticed the rehabilitation team receives great feedback; how do you integrate those therapy goals into the daily routine for residents who are here for longer-term care?
- 4What steps are being taken to improve communication with families regarding changes in a resident's health status or care plan?
- 5How does the facility approach the dining experience and nutritional variety to ensure residents are satisfied with their daily meals?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and communicating immediately with their primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“Physical and Occupational Therapy were very dedicated to his recuperation and physical rehabilitation. All his special needs were attended to quite satisfactorily.”
“Poor care..Dad got cold food..no washcloths and towels..pee on floor just wiped up with a dry mop which left it like moping the floor with pee.. dirty urinals left out in open..made to stay in bed because they didn't have enough help to get him up etc.”
“We rang the buzzer 3 times to get in. I tried to call them too. No answer. There wasn't an answer until the Mail Man showed up. Then when we went thru the doors the alarm went off. As we entered we finally found 1 person working... When we went into his room it smelled terrible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaint reports triggering 20 deficiencies, with concerning patterns around protection from abuse and neglect, nursing staffing, and medication management. The facility has persistent issues with bladder/bowel care appearing across multiple surveys from 2019 to 2024. Most recently, deficiencies included responding to alleged violations and pain management, though all violations show correction dates.
Aug 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 15, 2024Routine6
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Egress Deficiencies
Have exits that are accessible at all times.
Services Deficiencies
Have an externally vented heating system.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 15, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 27, 2023Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Dec 4, 2023Complaint15
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Fine
Aug 13, 2025
$38,636
Fine
Jul 15, 2024
$34,938
Fine
Dec 4, 2023
$104,348
Payment Denial
Dec 4, 2023
37-day denial
Ownership & Operations
Who Operates This Facility
Muskingum Skilled Nursing & Rehabilitation
for profit
Chain Affiliation
Continuing Healthcare Solutions
12 facilities nationwide
Chain avg rating: 2.0/5 · Rank 4 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit continuinghc.com
Medicare data downloads
Original nursing home datasets
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