Muncy Place
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews
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What this means for your family
This facility offers a deeply compassionate environment where staff often form emotional bonds with residents. However, families should be vigilant regarding administrative follow-through and staffing levels, as some reviewers experienced significant delays in care and communication.
Google Reviews
Google Reviews
11 reviews on Google“Families can expect compassionate and dignified care from a staff that many reviewers describe as loving and professional. However, there are serious concerns regarding administrative communication, delays in medical record transfers, and instances of understaffing that may impact timely assistance with daily needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Professional handling of resident issues
- Dignified treatment of long-term residents
- Pleasant outdoor balcony access
Concerns
- Staffing shortages affecting timely care (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community by responding to every review; how do you typically keep families updated on a loved one's daily progress?
- 2We noticed some mentions of the lovely outdoor balcony; what kind of daily activities or social outings do residents enjoy in that space?
- 3Since we want to ensure everything runs smoothly, how does the nursing team manage medication schedules and ensure no doses are missed?
- 4What is the process for communicating important changes in a resident's health or care plan to us as a family?
- 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 6We would love to hear more about the dining experience and how much input residents have regarding their meal options and nutrition?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and CNAs have all been very kind, caring, even loving at times. They all have become part of my family.”
“She was treated with dignity and respect no matter what the circumstances were. Any issues or problems were dealt with professionally and resolved as soon as humanly possible.”
“My Mom was transferred here from Muncy hospital. Her records from one side of the building to the other TOOK HOURS. No food, no medicine nothing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Muncy Place has a concerning pattern of deficiencies including a recent complaint involving resident abuse or neglect that families reported to authorities. The facility repeatedly struggles with quality of care issues, infection control, and medication management across multiple surveys. While all violations show correction dates, the recurring nature of problems in core care areas and the fact that families have filed complaints about safety hazards and resident rights violations warrant careful consideration during any visit.
Jul 25, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jun 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 16, 2024Routine7
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 15, 2023Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 15, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 6, 2023Complaint2
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Muncy Place
nonprofit
Chain Affiliation
Upmc Senior Communities
8 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 8
Ownership & Management
Owners
Upmc Muncy
Owner · Organization
Upmc
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit upmc.com
Medicare data downloads
Original nursing home datasets
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