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Nursing HomeMedicaid Investigative

Mullican Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

105 North Main Street, Savoy, TX 75479112 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 25 Google reviews

5
4
3
2
1
Mullican Care Center Nursing Home in Savoy, TX — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (9 vs median 8.0)

Above average in Texas · Critically understaffed (RN) · $5,159 in fines

Source: Medicare data

What this means for your family

The facility's therapy department and nursing staff are highly regarded for their kindness and professionalism. However, you should verify all placement details and safety protocols during the admissions process, as one recent reviewer reported a significant error regarding memory care placement and door security.

Google Reviews

Google Reviews

25 reviews analyzed
Families can expect a facility that is frequently praised for its exceptionally kind and caring staff and a high-quality therapy department. However, there is a significant concern regarding administrative errors and potential lapses in safety protocols, specifically regarding placement in the wrong unit and unsecured doors.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and caring staff
  • Excellent therapy department
  • Clean and well-maintained facility
  • Family-oriented community atmosphere

Concerns

  • Administrative errors regarding resident placement and unit types

Rating Trends

Tap a year to see what changed

2342.5'17(2)3.04.0'19(1)5.05.0'23(1)4.04.6'25(15)1.0'26(1)

Distribution

5
17
4
2
3
1
2
0
1
5

How They Respond to Reviews

12%response rate
Generic

The owner uses highly standardized, template-based responses that follow a consistent structure of apology and redirection to a customer care line. While they address reviewers by name, they fail to provide specific details or solutions regarding the actual complaints.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassion of your staff and the quality of your therapy department; could you tell us more about how the therapists work with residents on their daily mobility goals?
  • 2Since we value staying connected, what is the best way for our family to stay in regular communication with the nursing team regarding updates on our loved one's care?
  • 3How does the facility handle medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 4We noticed the facility is very well-maintained; could you walk us through the cleaning and maintenance schedule for the resident rooms?
  • 5What kind of daily activities or social events are planned to help foster that family-oriented community atmosphere you are known for?
  • 6Can you explain your process for ensuring residents are placed in the correct unit type to match their specific care needs and medical requirements?

Personalized based on this facility's data


Key Review Excerpts

Horrible experience due to an admissions error. After spending the entire morning getting my grandfather settled in we were told he couldn’t be accepted. We specifically requested memory care unit but he was placed in a regular room near 2 unlocked exterior doors.

Grandfather's family · 2026☆☆☆☆

Mullican Care center has great and care staff and an amazing therapy department.

Resident's family · 2024★★★★★

Great staff! Always treating residents and staff like family. Management and Administration are always helpful and on the ball.

Resident's family · 2022★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
19.4%
TX
14.2%
Fannin
18.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
15.4%
TX
9.4%
Fannin
7.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
19.5%
TX
18.4%
Fannin
14.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
TX
2.5%
Fannin
1.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
14.4%
TX
16.1%
Fannin
17.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Fannin
99.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Fannin
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Fannin
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (9.1)
11 complaint-triggered
$5,159 in fines

Mullican Care Center has recurring issues across fire safety, food service, and care planning that persist across multiple surveys, with families filing complaints about abuse prevention and resident rights violations. The facility shows a pattern of deficiencies in areas like smoke barriers, dietary services, resident assessments, and medication management that appear repeatedly from 2023 through 2025, though most issues are eventually corrected.

Feb 4, 2026Complaint
1
0628MinorCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 29, 2025Routine
13
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0809ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0770MinorCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211MinorCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

May 29, 2025Complaint
1
0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Apr 10, 2024Routine
13
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Minor

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521Minor

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 2, 2024Complaint
8
0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626MinorCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626MinorCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Jun 27, 2023Complaint
1
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Federal Penalties

Fine

Apr 2, 2024

$5,159

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

SAVOY I ENTERPRISES, LLC

Administrator

MR. EVANSON KAMAU

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 57 of 148

Ownership & Management

Owners

West Wharton County Hospital District

Owner · Organization

100%

Key personnel

Huggins, LindaW-2 Managing EmployeeHuggins, LindaOfficer / DirectorMak, DavidOfficer / DirectorSavoy I Enterprises LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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