A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 23 Google reviews

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Mt Macrina Manor has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow response times to call buttons (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Mt. Macrina Manor receives polarized feedback, with some families praising the clean, faith-based environment and dedicated rehab staff, while others report significant concerns regarding patient safety and responsiveness. Critical issues frequently cited include long wait times for call buttons, poor communication, and lapses in medication management. Families should be aware that experiences appear highly inconsistent, ranging from excellent care to serious neglect.
Quality Themes
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Rating Trends
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Distribution · 24 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Those nurses and nurses aides in the rehab department are very caring and will do anything you need done for your loved one. They are also very busy, but are always in to see my and and asking her if she needs to use the bathroom.”
“Communication was very poor between staff changing shifts. My mother was taken off medication that she should not have been taken off of, no one came to help her get ready for bed, my mother is a diabetic and there was no dietary restrictions given to her.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
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Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
A family filed a complaint that led to infection control violations being found at Mt Macrina Manor. The facility has recurring issues with infection control, emergency preparedness, and staff training across multiple surveys. While all deficiencies show correction dates, infection control problems have persisted from 2025 into 2026, suggesting ongoing challenges in maintaining consistent standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mt Macrina Manor
nonprofit
Owners
The Order of the Sisters of St. Basil the Great
Owner · Organization
Key personnel
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