Mt Angel Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate end-of-life care and effective resident activity programs. However, families should proactively discuss staffing ratios and call-light response protocols during the admission process to ensure their loved one's basic needs are met promptly.
Google Reviews
Google Reviews
12 reviews on Google“MT ANGEL HEALTH AND REHABILITATION receives high praise for its compassionate staff and the quality of end-of-life care provided to residents. While some family members report significant improvements in their loved ones' health and well-being, there are historical concerns regarding responsiveness and basic care standards such as call light assistance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality end-of-life and hospice care
- Effective physical activity and exercise programs
Concerns
- Slow response to call lights and basic patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on physical activity, could you walk us through the daily exercise programs and how they are adapted for residents with different mobility levels?
- 2We understand that providing timely assistance is a priority; what systems or protocols do you have in place to ensure that call lights are answered promptly throughout the day and night?
- 3With a 2-star CMS health inspection rating, what specific steps is the leadership team currently taking to improve quality of care and address recent regulatory findings?
- 4The reviews highlight your team's strength in end-of-life and hospice care; how do you ensure that families are kept informed and supported during those sensitive transitions?
- 5What is the facility's current approach to staffing and supervision to ensure that the 4-star staffing rating translates into consistent, attentive care for every resident?
- 6How does the nursing staff coordinate with outside medical providers to manage emergencies or sudden changes in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“She passed recently, and the care during her final days in in-room hospice was excellent in what is a very difficult time.”
“My mother has been here 1 year and the staff has been very kind. She has been going to the exercise class and has lost weight so her overall health has greatly improved.”
“I have been a patient on.the nursing and residence sides twice.. During each stay I have received focused and prompt treatment.I feel safe, secure, and I think we enjoy a very high quality staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered investigations, including serious concerns about resident protection from abuse and neglect, accident prevention, and wound care. The facility shows recurring problems with resident safety, medication management, and fire safety systems across multiple surveys from 2022 to 2024, though all issues have correction dates indicating the facility has addressed them when cited.
Jun 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 14, 2025Routine4
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Sep 19, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 3, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 22, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 22, 2023Routine17
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 19, 2024
$10,033
Fine
Mar 22, 2024
$17,934
Ownership & Operations
Who Operates This Facility
Mt Angel Health and Rehabilitation
nonprofit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 235 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit mtangelorchardhouse.com
Medicare data downloads
Original nursing home datasets
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