Mountain View of Cascadia
Strong Medicare quality ratings; families often praise compassionate and patient nursing staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
This facility provides excellent, compassionate care for memory care residents and offers engaging outings. However, families must be vigilant regarding medication administration and call light response times; we recommend verifying the facility's current medication safety protocols and administrative responsiveness before admission.
Google Reviews
Google Reviews
5 reviews on Google“Mountain View of Cascadia receives praise for its compassionate staff and dedication to resident enrichment, particularly for those in memory care. However, families should be aware of significant concerns regarding medication management errors and inconsistent responsiveness to call lights, which some reviewers feel are linked to staff favoritism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient nursing staff
- Dignified end-of-life care
- Active resident enrichment and outings
Concerns
- Medication management errors and missed doses
- Slow response times to call lights
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed your facility places a strong emphasis on resident enrichment and outings; could you tell me more about the types of activities currently planned for the residents?
- 2With a smaller community of 49 residents, how does your team ensure consistent communication with families regarding updates on their loved one's care?
- 3I understand that managing medications is a complex process; what specific protocols do you have in place to ensure accuracy and prevent missed doses for residents?
- 4How does your nursing team prioritize and manage call light responses to ensure that residents receive timely assistance when they need it?
- 5Given your facility's reputation for compassionate end-of-life care, how do you support both the residents and their families during those sensitive times?
- 6What steps is the leadership team currently taking to improve internal communication processes to ensure families feel well-informed and supported?
Personalized based on this facility's data
Key Review Excerpts
“They actually care enough to do special trips for residents who will benefit from outings.”
“Despite the challenges of dementia, the staff was patient, kind, and genuinely loving toward her.”
“They started acting this way because I complained about the nurse giving me the wrong dose of my medicine or sometimes "forgetting" to give it to me at all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against this facility, triggering 5 deficiencies including concerns about staff qualifications, care planning, resident rights, and safety supervision. The main recurring issues involve safety and emergency preparedness, resident rights and communication, and care planning across all three surveys. While the facility has correction dates for all deficiencies, problems persist across years, with safety supervision violations appearing in both 2023 and 2025, indicating ongoing challenges.
Jun 5, 2025Routine7
Miscellaneous Deficiencies
Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Meet other general requirements that are deficient.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jun 5, 2025Complaint4
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 6, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Jun 6, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
May 22, 2023Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Mountain View of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 9 of 43
Ownership & Management
Owners
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Cascadia Montana Operations LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit mountainviewofcascadia.com
Medicare data downloads
Original nursing home datasets
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