Mountain View Care Center
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 87 Google reviews
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What this means for your family
Mountain View Care Center has seen a significant positive shift since its 2022 ownership change, with many families now praising the active social environment and friendly staff. However, because some reviewers still note occasional understaffing or slow response times, we recommend asking the administration about their current nurse-to-patient ratios during weekends and evenings.
Google Reviews
Google Reviews
87 reviews on Google“Mountain View Care Center receives predominantly positive feedback from visitors and family members who praise the facility's cleanliness, friendly staff, and active social environment. While many reviewers highlight a significant improvement since a change in ownership in 2022, some concerns persist regarding occasional understaffing, slow response times, and the need for building updates.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean and well-maintained environment
- Engaging activities and social events
- Responsive management team
Concerns
- Understaffing and slow response times (mentioned by 3 reviewers)
- Facility is dated and requires interior/exterior updates (mentioned by 2 reviewers)
- Issues with social worker responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 89 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility has a very active social calendar; could you walk me through what a typical week of activities looks like for a new resident?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance when they use their call lights?
- 3I see that the facility has been around for a while; are there any upcoming plans for interior renovations or updates to the living spaces?
- 4How do you coordinate communication between the nursing staff and family members, especially if there are concerns that need to be addressed by the social work team?
- 5I appreciate that the management team is active in responding to feedback online; how do you incorporate that kind of direct family input into your daily operations?
- 6Given the facility's size, how do you ensure that each resident receives personalized medical attention during a sudden health change or emergency?
Personalized based on this facility's data
Key Review Excerpts
“The facility was clean and smelled good. The residents were out and about moving around. It was nice to see the activity of the residents living there being very active.”
“The genuine love and care that is given by the nurses and staff is evident in his demeanor and behavior. He was so full of life and honestly I haven’t seen him smile so big in a long while.”
“I have a friend who's a patient here for nearly 2 years. she gets excellent care. I'm very pleased with the cleanliness of the place. the staff is very friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mountain View Care Center shows consistent safety and infrastructure problems across multiple surveys, with one family filing a complaint about resident protection from abuse. The facility repeatedly struggles with fire safety systems, emergency preparedness, and medication management, with many of the same issues recurring across 2023-2025 surveys. While all deficiencies report correction dates, the pattern of repeated violations in critical safety areas suggests ongoing compliance challenges that families should carefully consider.
Dec 5, 2025Routine22
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 1, 2024Routine15
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jun 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 15, 2023Routine17
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Federal Penalties
Fine
Jul 24, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Mountain View Care Center
for profit
Ownership & Management
Owners
Boulder City Nv Holdco LLC
Owner · Organization
Rami, Isaac
Owner (parent company)
Rieder, Steven
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
87 reviews from families & visitors
Official Website
Visit mountainviewcarecenter.net
Medicare data downloads
Original nursing home datasets
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