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Nursing HomeMedicaid Investigative

Mountain Ridge Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1901 West Highway 90, Monticello, KY 4263359 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 24 Google reviews

5
4
3
2
1
Mountain Ridge Health and Rehabilitation Nursing Home in Monticello, KY — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (4 vs median 2.0)
  • High RN turnover (60%)

Bottom 25% in KY · Critically understaffed (RN) · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $13,426 in fines

Source: Medicare data

What this means for your family

Mountain Ridge is highly regarded for its compassionate staff and proactive communication with families, making it a strong candidate for those prioritizing a supportive environment. While current reviews are overwhelmingly positive, families should always request a personalized tour to observe the daily interactions and cleanliness firsthand to ensure it meets their specific expectations.

Google Reviews

Google Reviews

24 reviews analyzed
Mountain Ridge Health and Rehabilitation receives consistent praise for its compassionate and attentive nursing staff, with families frequently noting that their loved ones feel safe and well-cared for. The facility is described as a welcoming, well-run environment where communication with families is prioritized and staff members are viewed as genuinely kind and dedicated.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent communication with families
  • Welcoming and well-organized facility environment
  • Strong focus on resident dignity and respect

Rating Trends

Tap a year to see what changed

2345.02025(6)5.02026(18)

Distribution

5
12
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on staffing, could you walk me through how your team ensures consistent, personalized attention for each of the 59 residents throughout the day?
  • 2I noticed the facility has had some recent regulatory inspections; what specific steps have been taken to address those findings and improve your overall quality metrics?
  • 3The families who have visited recently speak so highly of the compassionate care here; how do you foster that culture of dignity and respect among your nursing staff?
  • 4With your strong focus on communication, what is your preferred process for keeping families updated on any changes in a resident's health or care plan?
  • 5Could you describe the daily activity schedule and how you tailor those opportunities to keep residents engaged and connected with one another?
  • 6In the event of an urgent medical need, what is your protocol for coordinating care with local hospitals and ensuring families are notified immediately?

Personalized based on this facility's data


Key Review Excerpts

The staff truly go above and beyond every single day. They treat residents with genuine kindness, patience, and respect, and it’s clear they really care about the people they look after.

Long-term resident's family · 2025★★★★★

Communication with families is excellent, they always keep us updated and are quick to answer any questions. My loved one feels safe, comfortable, and well-cared-for, which means everything.

Long-term resident's family · 2025★★★★★

All of the clinical and support services staff are very attentive, and friendly! The residents are well taken care of, and overall it appears to be a very well-run facility!

Visitor · 2025★★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
41%
Registered nurses for medical care
Total Nursing
3.22hrs
78%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility41.7%
Worse than Avg
Here
41.7%
US
19.5%
KY
29.6%
Wayne
19.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KY
16.5%
Wayne
7.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
19.4%
KY
19.4%
Wayne
18.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility18.2%
Worse than Avg
Here
18.2%
US
5.3%
KY
6.7%
Wayne
5.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility86.2%
Worse than Avg
Here
86.2%
US
95.5%
KY
96.2%
Wayne
90.7%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.2%
Worse than Avg
Here
8.2%
US
3.2%
KY
3.8%
Wayne
2.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.1%
Worse than Avg
Here
57.1%
US
81.8%
KY
83.9%
Wayne
68.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Wayne
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
3penalties
Above state avg (3.4)
7 complaint-triggered
$13,426 in fines

Families filed complaints leading to recent findings about abuse reporting and resident safety protection. The facility shows recurring issues with building safety (exit doors, smoke barriers), nursing oversight, and food safety spanning multiple years. While all deficiencies are marked as corrected, the pattern of repeated safety violations and recent complaint-triggered findings about abuse protection warrant careful consideration during visits.

Dec 13, 2024Complaint
4
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0835SevereCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0837SevereCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Sep 6, 2024Routine
10
0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0914ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0609ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 6, 2024Complaint
3
0610ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Nov 15, 2019Routine
9
0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Oct 18, 2018Routine
2
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Federal Penalties

Fine

Dec 13, 2024

$5,019

Fine

Dec 13, 2024

$5,020

Fine

Jan 22, 2024

$3,387

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mountain Ridge Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

94 facilities nationwide

Chain avg rating: 2.3/5 · Rank 83 of 94 (Worst)

Ownership & Management

Owners

Monticello Ky Opco Holdco LLC

Owner · Organization

100%

Sweet Home Management LLC

Owner (parent company) · Organization

Vujanovic, Claire

Owner (parent company)

Key personnel

Cogar, SamanthaManagerGrooms, BarbaraManagerMetcalf, JessicaManagerCogar, SamanthaAdp of the SnfFaughn, LauraAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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