Mountain Ridge Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (4 vs median 2.0)
- High RN turnover (60%)
Bottom 25% in KY · Critically understaffed (RN) · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $13,426 in fines
What this means for your family
Mountain Ridge is highly regarded for its compassionate staff and proactive communication with families, making it a strong candidate for those prioritizing a supportive environment. While current reviews are overwhelmingly positive, families should always request a personalized tour to observe the daily interactions and cleanliness firsthand to ensure it meets their specific expectations.
Google Reviews
Google Reviews
24 reviews analyzed“Mountain Ridge Health and Rehabilitation receives consistent praise for its compassionate and attentive nursing staff, with families frequently noting that their loved ones feel safe and well-cared for. The facility is described as a welcoming, well-run environment where communication with families is prioritized and staff members are viewed as genuinely kind and dedicated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent communication with families
- Welcoming and well-organized facility environment
- Strong focus on resident dignity and respect
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing, could you walk me through how your team ensures consistent, personalized attention for each of the 59 residents throughout the day?
- 2I noticed the facility has had some recent regulatory inspections; what specific steps have been taken to address those findings and improve your overall quality metrics?
- 3The families who have visited recently speak so highly of the compassionate care here; how do you foster that culture of dignity and respect among your nursing staff?
- 4With your strong focus on communication, what is your preferred process for keeping families updated on any changes in a resident's health or care plan?
- 5Could you describe the daily activity schedule and how you tailor those opportunities to keep residents engaged and connected with one another?
- 6In the event of an urgent medical need, what is your protocol for coordinating care with local hospitals and ensuring families are notified immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly go above and beyond every single day. They treat residents with genuine kindness, patience, and respect, and it’s clear they really care about the people they look after.”
“Communication with families is excellent, they always keep us updated and are quick to answer any questions. My loved one feels safe, comfortable, and well-cared-for, which means everything.”
“All of the clinical and support services staff are very attentive, and friendly! The residents are well taken care of, and overall it appears to be a very well-run facility!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
7
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for the flu
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to recent findings about abuse reporting and resident safety protection. The facility shows recurring issues with building safety (exit doors, smoke barriers), nursing oversight, and food safety spanning multiple years. While all deficiencies are marked as corrected, the pattern of repeated safety violations and recent complaint-triggered findings about abuse protection warrant careful consideration during visits.
Dec 13, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Sep 6, 2024Routine10
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 6, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nov 15, 2019Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 18, 2018Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Dec 13, 2024
$5,019
Fine
Dec 13, 2024
$5,020
Fine
Jan 22, 2024
$3,387
Ownership & Operations
Who Operates This Facility
Mountain Ridge Health and Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 83 of 94 (Worst)
Ownership & Management
Owners
Monticello Ky Opco Holdco LLC
Owner · Organization
Sweet Home Management LLC
Owner (parent company) · Organization
Vujanovic, Claire
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit mountainridgehr.com
Medicare data downloads
Original nursing home datasets
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