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Nursing HomeMedicaid

Mount Ayr Health Care Center

Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.

1504 East South Street, Mount Ayr, IA 5085446 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 14 Google reviews

5
4
3
2
1
Mount Ayr Health Care Center Nursing Home in Mount Ayr, IA — Street View
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What this means for your family

While the facility is frequently praised for its compassionate nursing staff and engaging activities, you should be aware of a serious, high-severity report regarding financial and legal disputes. We strongly recommend that you have a clear, written understanding of all financial policies and, if possible, consult with an elder law attorney before signing any admission agreements to ensure your family's interests are protected.

Google Reviews

Google Reviews

14 reviews on Google
Mount Ayr Health Care Center receives high praise for its warm, family-oriented atmosphere and attentive nursing staff who are described as caring and professional. However, the facility faces a serious, high-severity allegation regarding financial disputes and legal issues involving a former resident's estate. Families should weigh the positive reports of daily care and activities against these significant concerns regarding administrative and financial practices.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Warm, attentive nursing staff
  • Clean and cheerful environment
  • Active engagement and activities for residents
  • Family-oriented atmosphere

Concerns

  • Allegations of predatory financial practices and shifting liability

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.05.0'19(1)3.75.0'23(1)5.02.1'25(7)5.0'26(1)

Distribution · 16 analyzed

5
10
4
0
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the facility having 46 residents, how do you ensure consistent communication with families regarding updates or changes in care, given that we want to stay very involved?
  • 2We’ve heard wonderful things about the active engagement here; could you walk us through what a typical weekly activity schedule looks like for someone with my loved one's interests?
  • 3When reviewing the admission paperwork, could you help us understand the billing structure and how you ensure transparency regarding financial liability and monthly costs?
  • 4Given your 4-star staffing rating, how do you manage the transition of care during shift changes to ensure that the attentive, warm environment mentioned by others remains consistent around the clock?
  • 5Could you explain your protocol for handling medical emergencies or sudden changes in health status, and at what point would we be notified by the nursing team?
  • 6Regarding the recent state survey findings, what specific steps or improvements has the facility implemented to address those areas and ensure high standards of care moving forward?

Personalized based on this facility's data


Key Review Excerpts

Travis & All the Nurses & CNAs are totally awesome. I just went through a trails of my life and these people were awesome at getting my Family & Friends through.

Family member of resident · 2025★★★★★

This is the best nursing home in Mt Ayr. It’s beautiful and cheerful, and they do so many activities with their residents. They take excellent care of their patients hair and nails.

Visitor/Community member · 2023★★★★★

The staff are very kind and loving. This place feels more like a home than a hospital like some other facilities. Strong sense of family here.

Family member of resident · 2021★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.09hrs
OK
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IA
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
19.5%
IA
20.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
15.5%
IA
19.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.1%
Mixed vs Avgs
Here
20.1%
US
19.4%
IA
25.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
IA
93.9%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility6.6%
Worse than Avg
Here
6.6%
US
1.6%
IA
2.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IA
84.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (6.2)

Mount Ayr Health Care Center has 17 deficiencies across three surveys, primarily involving building safety systems, care planning, and infection control. The facility shows a pattern of recurring issues with heating systems and fire safety measures that appeared in multiple surveys, though all violations have been corrected by the provider. Most deficiencies were related to facility infrastructure rather than direct patient care, with no complaints filed by families.

Apr 14, 2026Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 9, 2025Routine
6
0522Potential for harm · WidespreadCorrected

Services Deficiencies

Have an externally vented heating system.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 27, 2024Routine
6
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0522Potential for harm · IsolatedCorrected

Services Deficiencies

Have an externally vented heating system.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
13deficiencies
Apr 29, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Apr 14, 2026Inspection
Clean

Fed violations: 5, State violations: 0

Oct 13, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Apr 9, 2025Inspection
Clean

Fed violations: 4, State violations: 0

Jul 12, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Jun 27, 2024Inspection
Clean

Fed violations: 2, State violations: 0

Aug 3, 2023Inspection
Clean

Fed violations: 0, State violations: 0

Jul 6, 2022Complaint
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mount Ayr Health Care Center

Organization Type

for profit

Ownership & Management

Owners

Hinz, Marlene

Owner

15%

Hinz, Robert

Owner

15%

Key personnel

Hinz, MarleneW-2 Managing EmployeeHinz, RobertW-2 Managing EmployeeHinz, TravisW-2 Managing EmployeeHinz, TravisOfficer / DirectorBrooks, KileyOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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